Business Development Manager – Technology

Business Development Manager – Technology (Hotel Industry)

Job Title

Business Development Manager – Technology

Department

Sales & Business Development

Job Summary

The Business Development Manager is responsible for driving business growth by identifying, developing, and managing relationships with hotels, hospitality groups, and strategic partners. The role focuses on promoting the company's technology solutions, generating new business opportunities, and achieving sales targets while ensuring high customer satisfaction.

Key Roles & Responsibilities

Business Development

• Identify and develop new business opportunities within the hotel and hospitality industry.
  
• Generate leads through networking, referrals, cold calling, email campaigns, and industry events.
  
• Build and maintain strong relationships with hotel owners, General Managers, IT Managers, and procurement teams.
  
• Conduct product presentations and technology demonstrations for prospective clients.
  
• Prepare and deliver customized business proposals and commercial quotations.
  
• Negotiate pricing, contracts, and commercial terms to close sales.
  

Sales & Revenue Growth

• Achieve monthly, quarterly, and annual sales targets.
  
• Develop and execute strategic sales plans to expand market presence.
  
• Identify opportunities for upselling and cross-selling technology solutions.
  
• Maintain a healthy sales pipeline and provide accurate sales forecasts.
  

Client Relationship Management

• Build long-term relationships with existing customers.
  
• Ensure smooth onboarding of new clients by coordinating with implementation and support teams.
  
• Address customer concerns and ensure timely resolution.
  
• Conduct regular client visits to strengthen business relationships.
  

Market Research & Strategy

• Monitor hospitality technology trends and competitor activities.
  
• Identify new market opportunities and customer requirements.
  
• Collect customer feedback to support product improvements and business strategies.
  

Collaboration

• Work closely with the marketing team on lead generation campaigns.
  
• Coordinate with technical and implementation teams for successful project execution.
  
• Share market insights and customer feedback with management.
  

Requirements

• 0–2 years of experience in business development or B2B sales.
  
• Experience selling technology solutions to hotels or the hospitality industry is preferred.
  
• Experience with SaaS, hospitality software, hotel management systems, or enterprise technology solutions is an advantage.
  
• Strong sales and negotiation skills.
  
• Excellent communication and presentation abilities.
  
• Knowledge of hotel operations and hospitality technology.
  
• CRM software experience.
  
• Relationship-building and networking skills.
  
• Strategic thinking and problem-solving ability.
  
• Self-motivated with a results-driven mindset.
  
• Willingness to travel for client meetings and business development.
  

Benefits