Business Development Manager

Tommy’s Express is looking for a Business Development Manager focused on building strategic partnerships with national retailers to develop car wash franchise sites. This role will strategically target businesses across the country to sell the opportunity of expanding their offerings to consumers with car washing. The ideal candidate will have an agile mindset and bring strong networking and B2B sales skills.
What can Tommy's offer you?

Base pay and commission structure
Full insurance package including Health, Dental, Vision, Life, Disability, Employee Assistance
Dependent Care FSA with on-site Daycare options
401k match and complimentary financial planning services
Paid time off and paid holidays
Opportunity for continued education and tuition assistance
Valuable learning and development program
Significant ability to grow internally for motivated and strong performing team members
Fun, energetic, family-oriented work culture with an emphasis on team member morale
Growing nationwide brand / presence

Position Responsibilities:

Build a strong pipeline of target brands that align with Tommy's Express values and could support the company’s expansion goals
Proactively identify and connect with prospects through targeted outreach, networking, and email campaigns
Travel for meetings or tradeshows to develop business relationship with prospective clients and target brands
Guide clients through every step of the franchise development process, from initial inquiry to franchise agreement signing

Conduct presentations and in-depth discussions about Tommy’s Express, including unit economics, marketing, operations, and support
Deliver the Franchise Disclosure Document (FDD) and ensure prospects fully understand its contents
Coordinate key meetings such as Discovery Days, ensuring all logistics and agendas align with company standards
Coordinate with the legal team to achieve the full execution of franchise agreements

Develop and maintain strong relationships with potential clients to build trust and confidence in the brand

Act as a trusted advisor, addressing questions and concerns promptly and professionally
Foster a positive candidate experience by providing clear communication and timely updates throughout the process

Work closely with internal teams (real estate, marketing, project management, and legal)
Track and report on lead progress, conversion rates, and sales metrics to meet company goals
Provide insights and feedback to improve the franchise sales process and recruitment strategies
Support department projects and initiatives
Other duties as assigned; duties and responsibilities may change at any time with or without notice.

Position Qualifications & Candidate Attributes:

Advanced degree or equivalent formal training/certifications and experience required in business, sales, marketing, or a related field
5+ years of experience in B2B business development, franchise licensing or sales
Proven ability to meet or exceed sales targets
Technical savvy and proficient in Microsoft Office and CRM systems
Excellent written and oral communication skills, including negotiation and relationship-building
Process-oriented and strong collaborator with ability to communicate and manage well at all levels of the organization and across various departments
Strong organizational and time management skills; ability to multitask and prioritize workload
Highly adaptable with strong problem-solving and critical thinking skills; ability to exercise good judgment and make sound data-backed decisions
High level of integrity and dependability with a strong sense of urgency and results-orientation
Views customer care as high priority; exhibits a positive can-do attitude
Displays a strong initiative and drive to identify gaps and fill them
Preferred qualifications include knowledge of franchise operations, experience in the car wash industry, working with multi-unit franchise systems, and familiarity with FDDs and franchise agreements.

Work Environment and Physical Demands:
This job operates in a professional office environment. Office hours are Monday through Friday from 8:00am - 5:00pm with communication outside of normal business hours as needed. This role travels as needed for prospective client meetings and tradeshows/events.
To successfully perform the essential functions of this job, team member must be able to:

Ability to work and commute in all weather conditions
Able to move about inside the office to access standard office equipment, etc.
Remain in a stationary position 50% of the time, alternating between sitting and standing
Constantly operate a computer and other office productivity machinery such as; keyboard, copy machine and printer
Ability to move and lift up to 30 pounds
Able to effectively communicate, listen, detect, converse with, discern, convey, express oneself and exchange information
Able to walk, bend, twist, turn, stoop, climb steps, reach with hands, use hands to fingers

Overview of Tommy Enterprises Companies:
Tommy's Express is a national franchise for outstanding car washes and car care services. Powered by industry leading technology and decades of experience and planning, Tommy's Express car washes deliver a cutting-edge car wash experience unlike anything you've encountered before. Our fully automatic washes feature advances including the easy-loading car wash dual belt conveyor, wide open car wash bay for natural lighting, advanced presoak and sealer services, and free high-power self-serve vacuums on site.
Tommy’s Express Operations consists of a number of corporately owned Tommy’s Express car wash locations across the country. This is a quickly growing operation with intentions to open or acquire 3-5 new locations per year through the launch of Tommy’s Express Capital, a private fund strategy.
Tommy Car Wash Systems (“TCWS”) is the power behind our Tommy’s Express equipment. TCWS is a team of passionate car wash professionals working to create opportunities for our partners to become the best car wash operators they can be. We provide modular building designs, robust stainless-steel car wash equipment, an advanced Wash Club license plate reader system, the Tommy Transporter belt, high performance wash detergents, and an industry-leading franchise opportunity. At Tommy Car Wash Systems, we have a solution for almost any size operator. Our team has assisted in the development of hundreds of some of the most successful car washes around the world. Together, Tommy’s Express and Tommy Car Wash Systems make up the Tommy’s Corporate brand, headquartered in Holland, MI.