Business Development Manager

About the Role

TecMax Digital is a full-scale international digital marketing agency serving clients across the UK, USA, Canada and Australia, with services including SEO, social media, paid advertising, web design and development, content and email marketing. Our dedicated Lead Generation teams supply sufficient qualified leads for the Business Development team every month, so you spend your time in real sales conversations rather than cold prospecting. As a Business Development Manager, you will own the sales cycle from qualified lead to signed client: running discovery calls, building proposals with the help of our delivery teams, negotiating and closing deals, and handing clients over for a smooth start.

Key Responsibilities

Sales Pipeline & Discovery

• Take ownership of qualified leads booked by the Lead Generation teams and convert them into opportunities.
• Run discovery calls and video meetings with prospects in the UK, USA, Canada and Australia to understand their business, goals, budget, decision process and timeline.
• Qualify opportunities using the Authority, Need, Timing and Interest framework and keep the pipeline current in the CRM.

Proposals & Closing

• Work with the SEO, social media, performance marketing, content and development teams to scope the right solution for each client.
• Prepare clear proposals, pricing and presentations, and present them confidently to decision makers.
• Handle objections, negotiate terms and close new business against monthly and quarterly targets.
• Hand over closed clients to delivery and project management with complete notes, so the engagement starts smoothly.

Client Relationships & Growth

• Build trusted relationships with clients through the sales process and stay engaged after handover.
• Identify upsell and cross-sell opportunities across TecMax Digital's services.
• Support renewals and referrals together with the delivery team.

Working with the Lead Generation Team

• Give regular feedback to the Lead Generation teams on lead quality, show rates and prospect fit.
• Join pipeline reviews and help refine target markets, messaging and qualification.

Reporting & Market Awareness

• Report weekly on pipeline, forecast, conversions and closed business to the Head of Sales & Operations.
• Follow the company sales process and keep CRM records complete and accurate.
• Track competitors, pricing and market trends, including AI-driven search, and share insights with the team.