Business Development Officer (Biller)
Key Responsibilities
1. Business Growth and Strategy
- Identify and evaluate new business opportunities to drive revenue growth and expand
company’s market presence.
- Develop and implement strategic plans to achieve business objectives in line with company
goals.
- Analyze market trends, competitor activities, and customer needs to identify opportunities for
innovation and improvement.
2. Relationship Management
- Build and maintain strong relationships with corporate clients, agents, and strategic partners.
- Collaborate with key stakeholders to establish long-term partnerships that enhance company's
service offerings.
- Act as the primary point of contact for clients, ensuring excellent service delivery and
satisfaction.
3. Sales and Revenue Generation
- Develop and execute sales plans to meet or exceed revenue targets.
- Identify cross-selling and upselling opportunities to maximize customer value.
- Monitor sales performance and provide regular reports and insights to the management team.
4. Product Development and Innovation
- Work closely with product development teams to align offerings with market needs.
- Provide feedback from customers and partners to guide the development of new services or
features.
- Ensure that all products comply with industry regulations and standards.
5. Reporting and Analytics
- Prepare detailed reports on business performance, including key metrics, challenges, and
growth opportunities.
- Use data and analytics to assess the effectiveness of business development strategies.
- Provide actionable recommendations for continuous improvement.
6. Team Collaboration
- Work collaboratively with marketing, operations, and finance teams to ensure seamless
implementation of strategies.
- Provide training and guidance to support staff and agents to improve performance and align
with business objectives.
Requirements
Qualifications and Experience
Education
- Bachelor’s degree in Business Administration, Marketing, Finance, or a related field. A
master’s degree is an added advantage.
Experience
- Minimum of 1-2 years of experience in business development, sales, or a related role,
preferably within the telecommunications or financial services industry.
- Proven track record of achieving and exceeding revenue targets
Skills and Competencies
- Strong knowledge of the mobile money industry and financial technology trends.
- Excellent interpersonal and communication skills, with the ability to build and maintain
relationships at all levels.
- Strategic thinker with the ability to identify and pursue opportunities in a competitive
environment.
- Strong analytical and problem-solving skills.
- Proficient in Microsoft Office Suite and CRM tools.
- Ability to work under pressure and meet tight deadlines.
- Fluency in English and Swahili is required
Benefits
What We Offer:
- Competitive salary and benefits package.
- Opportunity to work with a talented and dynamic team.
- Career growth and development opportunities.
- A collaborative and innovative work environment.