Business Development Officer

Join a team where your work truly makes a difference. For nearly 70 years, Caron Treatment Centers has helped individuals and families find hope, healing, and lasting recovery through compassionate, evidence-based addiction and behavioral healthcare. At Caron, employees are supported with opportunities to learn, grow, and build meaningful careers, along with competitive pay, comprehensive benefits, generous paid time off, tuition reimbursement, and a 401(k) plan.

We’re proud to foster a supportive, collaborative workplace where employees feel valued and connected to our mission. That commitment has earned Caron multiple national and regional Top Workplace recognitions, including being named a USA TODAY Top Workplace for 2026.

Join us to build a career with purpose, growth, and impact at Caron.

Position will be full time, with a primary territory of New York City. Applicants must be local to the New York City area.

Pay range for the position is: $110,000-125,000. Final pay is determined by experience and education.

Business Development Officer Duties and Responsibilities:

1. The Business Development Officer will work with the VP of Business Development in conjunction with the regional team in support of the overall sales philosophy, regional revenue goals, and strategic plan.
2. Creates and implements overall targeted regional sales strategy to support sales philosophy of relationship management and new business prospecting.
3. The Regional Resource Director will develop and create signature referent relationships and provide updated information regarding current programs and services offered at all Caron facilities.
4. Actively engage alumni, families and friends through participation in support groups, fellowship programs, activities and events.
5. Plan, coordinate, and promote events, workshops, programs and activities with the help of Caron staff and volunteers.
6. Provides documentation in Sales Force and prepares all necessary reports as outlined in the Business Development Plan.
7. Initiates, schedules, and tracks face to face appointments with key referents and key members of leadership or clinical staff.
8. Manage and maintain annual budget – events, travel, donor cultivation, supplies.
9. Represents the organization in a professional manner at civic and professional functions.
10. The Regional Resource Director will work collaboratively with members of the regional team, including the Alumni Department, Education Alliance, and clinical staff to promote all Caron programs. This includes planning and/or coordinating large events as well as attending various community meetings as directed/appropriate.
11. Assists the Development Department in identifying candidates for fundraising when possible and make joint calls/ visits with potential donors if requested and appropriate.
12. Assists the treatment teams in locating and evaluating residential facilities and continuing care programs. Responsible for completing continuing care requests from the clinical team within 24 hours, and working collaboratively with continuing care specialist team.
13. The Regional Resource Director will coordinate and host referral source visitors to all Caron facilities.
14. This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the duties or tasks that may be required or assigned.

Physical Requirements:

The physical and mental demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

1. Ability to work extended hours, including evening and weekends as necessary
2. Must have transportation to and from site visits and appointments, and be able to physically navigate access to and from various referent locations both within and outside of your assigned region
3. Able to work remotely from home office. Must have appropriate space to work from, including computer access and high-speed internet access

Education / Experience Qualifications:

1. Bachelor’s degree in a related field preferred
2. Minimum of 3 years’ sales experience in healthcare and/or service-related industry
3. Clinical knowledge and/or understanding of 12-Step program
4. Proven relationship management and prospecting skills
5. If in recovery, 2 years of continuous sobriety preferred

Knowledge, Skills and Abilities:

1. Knowledge of industry players and/or substance use disorder treatment
2. Demonstrated public speaking skills
3. Previous experience with event planning and coordination
4. Proven ability to work without close supervision and take initiative - self starter
5. Working knowledge of the 12-step program
6. Proficiency in sales/referent reporting and marketing planning.
7. Knowledge of the general market/territory
8. Proficiency in computer skills and major programs such as Word and Excel
9. Ability to connect Caron’s system (Citrix) via high-speed Internet access