Business Development Officer

Business Development Officer Experience Level: 0–2 years

Department: Business Development / Commercial

Reports To: Head, Business Development

Role Purpose: The Business Development Officer will support the identification, development, and conversion of new business opportunities to drive revenue growth for the organisation. The role is focused on market research, lead generation, client engagement, and execution support across the business development lifecycle.

1. Market Research & Opportunity Identification Conduct market and competitor analysis to identify new business opportunities Support the mapping of potential clients, sectors, and strategic partnerships Maintain an updated pipeline of prospects and market intelligence

2. Lead Generation & Client Acquisition Support the generation of qualified leads through outreach, networking, and digital channels Assist in preparing pitch materials, proposals, and presentations Follow up on leads and support conversion into business opportunities

3. Client Relationship Support Assist in managing relationships with new and existing clients Support client engagement activities, meetings, and follow-ups Maintain accurate client records and interaction logs

4. Proposal & Business Documentation Support preparation of business proposals, concept notes, and commercial documents Work with internal teams to ensure accurate and timely submission of bids or proposals Ensure documentation aligns with brand and quality standards

5. Sales Reporting & Performance Tracking Maintain pipeline reports and update CRM tools where applicable Track conversion rates, lead progress, and business development activities Support preparation of weekly and monthly performance reports

6. Cross-functional Collaboration Work closely with operations, finance, and marketing teams to support business delivery Participate in internal strategy and business development meetings