Business Development & Operations Executive

BusinessDevelopment & Operations Executive

Mireia – Houseof Vanilla | Singapore

EmploymentType: Full-time
Location: Singapore
Working Style: Office + Field + Operations

About Mireia

Mireia is aSingapore-grown vanilla company dedicated to growing, producing and creatingproducts from one of the world's most beautiful and misunderstood ingredients —vanilla.

From our vanillaplants and hand-pollination to processing, packaging and finished products, weare building a Singapore-based vanilla business focused on quality,sustainability, innovation and hospitality.

We are a growingcompany, and we are looking for someone who wants to build something with us,not simply perform a narrow job description.

TheOpportunity

We are lookingfor a Business Development & Operations Executive who is energetic,proactive, hardworking, resourceful and comfortable wearing different hats.

Your mainresponsibility will be to help Mireia grow its customer base and generate newbusiness.

But because weare a growing company, this is not a role where you will only sit at a deskmaking sales calls.

There will bedays when you are meeting a hotel chef, days when you are preparing samples,days when you are helping with packaging, and days when you are representingMireia at a weekend roadshow.

We are lookingfor someone who enjoys being hands-on and getting things done.

If your attitudeis:

"That'snot my job."

this role isprobably not for you.

If your attitudeis:

"How canI help?"

we would love tohear from you.

Your MainResponsibilities

1. BusinessDevelopment & Sales

• Identify and approach new potential customers.
• Develop new business opportunities for Mireia.
• Contact hotels, restaurants, cafés, bakeries, retailers, distributors, corporate clients and other potential customers.
• Arrange and attend meetings with chefs, procurement teams, owners and decision-makers.
• Introduce Mireia and its products.
• Conduct product presentations and tastings.
• Prepare and follow up on quotations.
• Manage prospects from first contact through to first order.
• Develop existing accounts and encourage repeat business.
• Build a strong pipeline of qualified opportunities.
• Actively look for new markets, customers and partnership opportunities.
• Achieve agreed business-development and sales targets.

2. Client& Relationship Management

• Build genuine long-term relationships with customers.
• Maintain regular communication and follow-ups.
• Understand customer requirements and communicate them to the Mireia team.
• Coordinate samples, quotations, orders and customer requests.
• Ensure customer information and business opportunities are properly recorded in Mireia's systems.
• Represent Mireia professionally at all times.

All customers,leads, contacts, opportunities and relationships developed through this rolebelong to Mireia and must be managed through Mireia.

3. Operations& Fulfilment

Because Mireia isa growing company, you will also be involved in day-to-day operations.

Depending onbusiness needs, responsibilities may include:

• Preparing customer orders.
• Packing vanilla beans and other Mireia products.
• Preparing samples and tasting sets.
• Labelling and checking products.
• Preparing packaging materials.
• Assisting with gift-box assembly.
• Checking stock and inventory.
• Organizing products and packaging materials.
• Preparing orders for collection or delivery.
• Assisting with simple quality-control checks.
• Keeping the workspace organized and clean.
• Supporting the team during busy periods.
• Helping coordinate deliveries and collections.
• Assisting with preparation for events and roadshows.

You do not needto have experience in every area.

What mattersis that you are willing to learn and are not afraid of hands-on work.

4. Events,Roadshows & Pop-Ups

Mireiaparticipates in food, hospitality, retail and other events.

You may berequired to:

• Represent Mireia at exhibitions and roadshows.
• Speak with customers and introduce our products.
• Conduct product demonstrations and tastings.
• Collect and qualify potential leads.
• Set up and pack down event displays.
• Assist with stock and product preparation.
• Follow up with leads after events.

Some events maytake place during evenings or weekends.

Appropriatetime-off or other arrangements will be provided in accordance with companypolicy and applicable employment requirements.

5. Marketing& Creative Support

We also wantsomeone who can contribute ideas.

You may assistwith:

• Social media content ideas.
• Product photography and content preparation.
• Event concepts.
• Customer presentations.
• Product sampling ideas.
• New ways to introduce Mireia to hotels and restaurants.
• New partnership concepts.
• Market research.
• Competitor research.
• Simple marketing materials.
• Preparing presentations and sales materials.

You do not needto be a professional marketer or designer.

We valueideas, initiative and creativity.

6. GeneralStartup Support

Mireia is stillgrowing.

This meanspriorities can change quickly.

There may betimes when you are asked to help with something outside your normalresponsibilities because the business needs it.

Examples couldinclude:

• Preparing an urgent customer order.
• Helping move or organize stock.
• Preparing materials for an event.
• Assisting with a new product launch.
• Helping the founders prepare for a client meeting.
• Supporting an operational project.
• Researching a new business opportunity.
• Helping solve an unexpected problem.

You will workclosely with the founders and have the opportunity to see how a business isactually built from the ground up.

The Person WeAre Looking For

We are lookingfor someone with a startup mentality.

You areproactive

You don't waitfor instructions for everything.

You see somethingthat needs to be done and take action.

You arecommercially minded

You naturallylook for opportunities.

When you see ahotel, restaurant, café or company that could potentially use Mireia'sproducts, you think:

"Maybe weshould talk to them."

You arehardworking

You understandthat building a company requires effort.

You are willingto help during busy periods and participate in events and roadshows whenrequired.

You areoutgoing

You enjoy talkingto people.

You cancomfortably approach someone you have never met and start a conversation.

You areresourceful

When you don'tknow how to do something, you try to find out.

You don'timmediately give up because something is unfamiliar.

You arehands-on

You arecomfortable doing both:

Businessdevelopment AND packing boxes.

There is no egoabout doing operational work.

You arecreative

You bring ideasrather than simply waiting for instructions.

You are mobile

You arecomfortable travelling around Singapore for meetings, customer visits, eventsand business-development activities.

You are organized

You can managemultiple customers, follow-ups, orders and tasks without losing track.

You aretrustworthy

You will haveaccess to customer information, pricing, company information and businessopportunities.

Integrity,confidentiality and professionalism are essential.

Requirements

Essential

• Minimum 2 years of experience in business development, sales, account management, operations, hospitality, retail or a similar role.
• Strong spoken and written English.
• Excellent communication and interpersonal skills.
• Comfortable meeting new people.
• Comfortable making calls, sending messages and following up with prospects.
• Able to work independently.
• Good organizational and time-management skills.
• Comfortable working in a small and fast-moving company.
• Willing to perform both commercial and operational tasks.
• Willing to travel around Singapore for customer meetings and events.
• Comfortable participating in occasional weekend roadshows and events.
• Basic proficiency with Microsoft Office / Google Workspace.
• Singapore Citizen / Permanent Resident / candidate with valid working rights in Singapore.

Advantageous

Experience in:

• Hotels
• Restaurants
• Food & Beverage
• Hospitality
• Food ingredients
• Premium/luxury products
• Retail
• FMCG
• Events
• B2B sales
• Startups
• Operations
• E-commerce

What We Look forBeyond Experience

A candidate withthe perfect CV but little initiative may not be the right fit.

We value:

Attitude overtitle.

Initiativeover instructions.

Action overexcuses.

Learningability over knowing everything.

Teamwork overego.

You don't have toknow everything about vanilla when you join Mireia.

We can teach youabout our products, vanilla cultivation, processing and our business.

What we cannoteasily teach is curiosity, initiative, work ethic and the desire to makethings happen.

How SuccessWill Be Measured

Your performancewill include both commercial results and contribution to the wider business.

BusinessDevelopment

• Qualified leads generated.
• Customer meetings.
• New accounts opened.
• New sales generated.
• Conversion of prospects into customers.
• Repeat orders.
• New partnerships developed.

Operations

• Accuracy of order preparation.
• Product and packaging quality.
• Organization of stock and materials.
• Reliability in supporting fulfilment and events.
• Ability to complete tasks independently.

Initiative

• New business ideas.
• New partnership ideas.
• New customer opportunities.
• Improvements to existing processes.
• Ability to identify problems and propose solutions.

Why JoinMireia?

This is anopportunity to join a young Singapore company at an exciting stage of growth.

You will workclosely with the founders and be involved in many different aspects of thebusiness.

You will learnabout:

• Business development
• Sales
• Hospitality
• Food & Beverage
• Premium ingredients
• Vanilla cultivation
• Food production
• Packaging
• Events
• Marketing
• Partnerships
• Operations
• Brand building

You will not bejust another employee performing one small function.

You will bepart of the team building Mireia.

The RightMindset

If you aresomeone who:

sees anopportunity → takes action → talks to people → follows up → gets things done

we want to meetyou.

If you arelooking for a job where you only perform tasks written in a narrow jobdescription, this may not be the right position.

But if you wantto join a growing company, learn different parts of the business, meet people,build relationships and make a visible contribution, Mireia could be theright place for you.

How to Apply.Email to us at Marketing@mireia.co

Please submit:

1. Your CV
2. A short introduction about yourself
3. Why you want to join Mireia
4. An example of a time when you took initiative to create an opportunity or solve a problem
5. An example of a time when you had to take on responsibilities outside your normal job scope

We areparticularly interested in candidates who demonstrate initiative, commercialthinking and a hands-on attitude.