Sales Development Representative (2967)

Who We Are:

Aldridge is a leading Managed Service Provider (MSP) offering scalable IT and cybersecurity solutions to fast-growing, small to mid-market businesses in the US. Founded in 1984, this private equity-backed company is a technology management consulting, and outsourcing firm that provides best-fit solutions through a tailored approach and local relationships. With offices in Houston, Dallas, Fort Worth, San Antonio, and Seattle, the company’s unwavering dedication, superior technical expertise, and keen understanding of business processes have transformed it into a trusted partner for its clients. With a strong reputation for delivering high-quality services, Aldridge is committed to helping its clients optimize their technology infrastructure and achieve their business goals.

Sales Development Representative:

The mission of the Sales Development Representative is to initiate new relationships that generate Monthly Recurring Revenue (MRR) revenue in assigned markets. This role involves consistent outreach through calls and emails to secure appointments with qualified prospects. At Aldridge, our sales model is Account Executive-led—meaning a senior seller will often join the SDR on pre-qualified appointments. The SDR is responsible for identifying opportunities, setting those appointments, and maintaining a steady flow of activity to support revenue growth.

Key Responsibilities:

Prospecting & Outreach

• Conduct cold and warm calls, direct emails, and social media outreach to prospects using Aldridge’s CRM (HubSpot)

• Create and manage prospecting lists using ZoomInfo and research on associations and events relevant to Aldridge’s Target Client Profile (TCP)

• Call on and engage in high-level conversations with C-level executives

• Be highly responsive to prospects and customers

Lead Qualification & Appointment Setting

• Pre-qualify prospects to identify those who meet Aldridge’s criteria

• Set qualified first-time appointments with decision-makers

• Coordinate and facilitate meetings between prospect executives and Aldridge Account Executives

• Record action items and follow-ups from prospect interactions

CRM & Process Management

• Maintain accurate and up-to-date records of contacts, leads, and opportunities in HubSpot

• Track all prospecting activity in the CRM

• Manage the sales process for assigned leads through handoff to an Account Executive

• Learn and follow Aldridge’s sales process and methodology

Professionalism & Accountability

• Work independently with minimal supervision

• Maintain in-depth knowledge of Aldridge services

• Be openly accountable by clearly stating commitments and following through