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Higher Logic

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Business Development Representative

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Company Description

At Higher Logic, engagement happens here. As the industry-leading, human-focused engagement platform, we deliver powerful online communities and communication tools to organizations looking to build, retain, and grow their member or customer base. We’re obsessed with engagement, and with nearly 20 years of experience in the industry, we’ve got it down to a science. We are a global company with offices throughout the US, Canada, and Australia. We serve over 3,000 customers, representing over 350,000 online communities with over 200 million users across 42 countries worldwide.

Our team is a thriving community of authentic people with diverse experiences and perspectives. We are honest and genuine and believe sharing ideas and feedback openly helps us succeed. Diversity and empathy bring us #AllTogether and make us stronger. We learn from failure and success because both help us grow and learn. We strive to understand the why behind our actions and bring our best selves to work daily.

JOB SUMMARY

The Business Development Representative (BDR) identifies and researches potential clients and new market opportunities. As a market penetration specialist, the BDR will engage prospective clients through various channels, develop strong relationships, and qualify leads from marketing campaigns as sales opportunities. The BDR works within an assigned territory and collaborates with the Higher Logic team to influence client strategy and drive growth. Preferably looking for candidates local to the Arlington, VA area to come into the office 2-3 days a week.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Identify and research potential clients and new market opportunities.
  • Contact prospective clients through various channels (cold calling, emailing, social media, networking).
  • Qualify leads from marketing campaigns as sales opportunities.
  • Assess and prioritize potential clients based on their needs and readiness to engage.
  • Collaborate with sales teams to ensure the company's goals and targets are met.
  • Provide regular updates and reports on sales activities, opportunities, and results to management.
  • Maintain accurate records of interactions with prospective clients in the CRM system.
  • Continuously seek feedback and improve sales techniques and approaches.
  • Stay updated on industry trends, best practices, and competitive landscape.
  • Conduct all business following Higher Logic values, policies, and procedures.
  • All other duties as assigned.

KNOWLEDGE AND ABILITIES REQUIRED:

  • A desire and curiosity to understand customer needs.
  • Strong interpersonal and presentation skills.
  • Excellent verbal and written communication skills.
  • Ability to consistently follow a defined sales process in a disciplined manner.
  • Strong organization and time management skills.
  • Self-starter and competitive mentality.
  • A highly coachable and life-long learner.

EEO Disclosure

Higher Logic is committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Higher Logic is committed to ensuring that its application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation to search for a job opening or to submit an application, please get in touch with us by emailing [email protected]

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What this application asks

greenhouse

First Name, Last Name, Email, Phone, Resume/CV, Cover Letter, Location

  • LinkedIn Profile optional
  • Website optional
  • Are you legally authorized to work in the United States? choose one
  • Do you now, or will you in the future, require sponsorship for employment visa status? choose one
  • What are your OTE salary expectations?
  • Are there any agreements (e.g., non-competition, non-solicitation, non-disclosure, confidentiality), covenants, judgments, orders, decrees, or other obligations, written or otherwise, that may prevent, limit, or restrict you from accepting employment with Higher Logic, carrying out your duties as a Higher Logic employee, or otherwise affect your employment with Higher Logic? choose one
  • If yes, provide details:
  • I certify that I personally completed this application and affirm that the information provided and/or incorporated by reference on my application for employment with Higher Logic and all other information I provide during the screening/hiring process is true, accurate and complete and that I have withheld nothing that would affect my application unfavorably. I understand and agree that any false or misleading information, misrepresentations, or omissions may disqualify me from further consideration for employment and may result in dismissal if discovered at a later date. I understand that completion of my application does not assure me of a position with Higher Logic. I also understand that neither my application nor any other document constitutes a contract of employment for a specific term and that any employment relationship that may be established with be “at will” and may be terminated at any time, for any reason or for no reason, by me or Higher Logic. I also understand that no representative of Higher Logic has the authority to enter into an employment agreement, guarantee employment for a specified period, or modify any of the foregoing, other than the President, who would need to do so in a written document that expressly revises, modifies, deletes, or supersedes the policy of at-will employment. Any oral or written statements to the contrary are hereby expressly disavowed and should not be relied upon by any prospective or existing employee. choose any
  • How did you hear about this career opportunity? choose any
  • Have you ever been an employee of Higher Logic or one of its subsidiaries (i.e. Kavi, Socious, Informz, Real Magnet, Customer Imperative, Vanilla Forums)?​ choose one

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