Business Development Representative

Job Summary

The Business Development Representative will provide support and service for both the company and its customers. It is an exciting opportunity for a self-driven individual who will be responsible for promoting sales through our website to our Customer/Dealer network. Responsible for driving profitable sales growth by developing, maintaining and advancing accounts by regularly contacting customers. This position reports to the Director of Sales.

Essential Duties/Accountabilities

• Develop customer relationships by providing exceptional customer service with incoming customer communication.

• Assist in resolving customer relations problems with both dealers and end users.

• Seek out new business opportunities making outbound sales calls to new and existing customers. Identify trends, opportunities and threats to core business.

• Ensure assigned customers understand and know how to utilize our technologies and grow technology adoption and usage rates.

• Use sales and account management processes to consult with customers to increase their knowledge of our products and programs.

• Communicate effectively both externally and internally.

• Utilize Salesforce software to document and plan activities to include Calendar, Tasks and Events.

• Assess clients' needs, recommend, or assist in the selection of appropriate goods or services, and negotiate prices or other sales terms.

• Develop sales presentations, proposals, or other materials to illustrate benefits from use of goods or services.

• Attend, when necessary, training classes to acquire the skills to meet our customers’ needs and expectations and to keep abreast with technical developments and changes in product lines.

• Other duties assigned.