Business Development Specialist

We are looking for a dynamic, target-driven, and client-focused professional to lead the sales function, drive business growth, and manage key client relationships. The candidate will be responsible for team leadership, business development, revenue generation, high-value deal closures, operational coordination, and ensuring customer satisfaction while maintaining strong internal and external communication.

• Generate new business opportunities through lead generation, networking, referrals, and market research.
  
• Conduct cold calling, outbound sales activities, and follow-ups with prospective clients.
  
• Identify potential clients and develop strategies to convert leads into business opportunities.
  
• Prepare and share quotations, proposals, and commercial offers with clients.
  
• Ensure timely quotation follow-ups and negotiations to maximize conversions.
  
• Close high-value deals and achieve assigned revenue targets.
  
• Conduct client meetings and client visits for business development and relationship management.
  
• Develop and maintain long-term relationships with clients to ensure repeat business and client retention.
  
• Manage key accounts and act as the primary point of contact for major clients.
  

Team Management & Leadership:

• Lead, guide, and motivate the sales team to achieve individual and team targets.
  
• Monitor team performance through regular reviews, KPI tracking, and performance evaluations.
  
• Provide training, mentoring, and support to team members for continuous improvement.
  
• Ensure discipline, productivity, and adherence to company policies within the team.
  

Operations Coordination & Client Servicing:

• Coordinate effectively between sales and operations teams for smooth execution of projects/services.
  
• Ensure timely delivery of commitments made to clients.
  
• Handle client escalations and resolve issues in a professional and timely manner.
  
• Maintain high levels of customer satisfaction and service quality.
  

Reporting & Administrative Responsibilities:

• Prepare daily, weekly, and monthly sales reports, MIS reports, and business updates for management.
  
• Maintain accurate and updated CRM entries, sales pipelines, and customer interaction records.
  
• Track sales performance, lead status, conversion ratios, and revenue forecasts.
  
• Ensure proper documentation of proposals, contracts, and client communications.
  

Payment & Commercial Follow-Up:

• Follow up with clients for pending payments and ensure timely collections.
  
• Coordinate with internal accounts/finance teams regarding invoicing and payment status.
  

Additional Important Responsibilities:

• Achieve monthly, quarterly, and annual sales targets set by management.
  
• Analyze market trends, competitor activities, and customer requirements to identify growth opportunities.
  
• Participate in strategic planning for business expansion and revenue growth.
  
• Maintain a healthy sales pipeline, forecasting, and business projections.
  
• Ensure compliance with company pricing, approval, and commercial policies.
  
• Represent the company at exhibitions, events, networking meets, and industry conferences whenever required.
  
• Maintain professionalism and brand image during all client interactions.
  

Required Skills & Competencies:

• Strong leadership and team management abilities.
  
• Excellent communication, negotiation, and interpersonal skills.
  
• Strong business development and client relationship management skills.
  
• Ability to handle escalations and work under pressure.
  
• Strong coordination, multitasking, and problem-solving skills.
  
• Proficiency in CRM tools, MS Excel, and sales reporting.
  
• Result-oriented mindset with strong follow-up and closure abilities.
  
• Good presentation and proposal drafting skills.
  

Preferred Qualifications

• Bachelor’s degree in Business Administration, Marketing, or related field.
  
• MBA in Sales/Marketing will be an added advantage.
  
• Experience in B2B sales, corporate sales, or key account management preferred.