Business Development Support

Key Roles

Business Development Administration Coordinate the operational and administrative activities of the Business Development function.

 Maintain organised, accurate, and accessible records for all Business Development opportunities.

 Ensure documentation is complete, current, and stored according to company SOPs.

 Coordinate internal approvals and document workflows.

Document Control and Governance

 Maintain document control for Business Development activities, including NDAs, MOUs, Heads of

Agreement, Letters of Intent, Lease Agreements, due diligence documents, client correspondence, and

internal approvals.

 Ensure proper version control and document integrity throughout the opportunity lifecycle.

 Verify that mandatory documentation and approvals are completed before an opportunity progresses to

the next stage.

CRM and Workflow Management

 Become an active power user of the Business Development CRM platform, particularly monday.com.

 Maintain accurate and complete opportunity information in the CRM.

 Monitor workflow progression and ensure that opportunity activities remain current.

 Prepare reports, dashboards, pipeline updates, and information required for management decision-

making.

 Support continuous improvement in CRM utilisation across the Business Development team.

Process Compliance

 Monitor compliance with the company’s Core Business Process and relevant SOPs.

 Ensure required approvals, documentation, and workflow stages are completed before opportunities

progress.

 Escalate missing documentation, non-compliance, or process deviations when necessary.

 Support the ongoing refinement and improvement of Business Development processes.

Coordination and Team Support

 Coordinate meetings, follow-up actions, and operational activities for the Head of Business

Development.

 Support communication and coordination between Business Development, Engineering, Legal and

Compliance, Operations, and other internal stakeholders.

 Assist in preparing information required for management reporting and project handovers.

 Support both the Ecosystem Development and Partner and Channel Management teams.

Key Attributes for Success

Strong organisational and planning skills.

 Excellent attention to detail.

 Strong accountability and process discipline.

 Ability to manage multiple priorities while maintaining accuracy.

 A proactive and solution-oriented mindset.

 Strong collaboration and interpersonal skills.

 Ability to understand processes and systems beyond individual administrative tasks.

 Commitment to continuous improvement and operational excellence. Professional behaviour and a positive attitude.

 Ability to maintain confidentiality when handling commercial documents and business information.

Requirements

 Citizenship: Indonesian citizen.

 Education: Minimum Diploma or Bachelor’s degree in Business Administration, Management,

Marketing, Project Management, or a related field.

 Experience: Minimum 2-3 years of experience in business administration, project coordination,

document control, sales operations, or a related role with strong organisational capabilities.

 Technical Skills: Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint.

 CRM Skills: Experience using CRM or workflow-management platforms. Experience with

monday.com is preferred.

 Administrative Abilities: Strong organisational, planning, document-management, and time-

management skills.

 Communication: Professional written and verbal communication skills in both Indonesian and English.

 Attention to Detail: High accuracy in maintaining documents, data, approvals, and commercial

records.

 Process Discipline: Ability to follow established business processes, governance requirements, and

company SOPs.

 Adaptability: Ability to manage multiple priorities and work in a fast-paced and dynamic environment.

 Teamwork: Ability to collaborate effectively with Business Development, Engineering, Legal and

Compliance, Operations, and other internal stakeholders.