Business Intelligence Analyst

Employment Type: Full-time. This role is not open to independent contractors or agencies.
Location: Remote; United States.
Eligibility: Candidates must be legally authorized to work in the U.S. without employer sponsorship.

About Us
Cherry Hill Programs is the industry leader in capturing moments that last a lifetime at various holiday and souvenir photography experiences across North America. From recruiting and training quality holiday characters, local leadership and field staff - our mission is simple: to bring magic to every experience.

As the Business Intelligence Analyst you’ll help create the magic behind the scenes as a part of our Finance division. We are looking for an organized professional to work closely with our Business Intelligence Manager in supporting data-driven decision-making across the company. This role is perfect for someone who is naturally curious, has exceptional attention to detail and enjoys digging into data and solving business challenges with a BI platform.

Our Business Intelligence Analyst Will Also

• Manage ETLs — Help build, troubleshoot, and maintain ETL processes
• Work with SQL & Data Extraction – Work with various departments to understand data structure and schemas, then write and tweak SQL queries and use other methods to ingest data
• Create Dashboards & Reports – Use Domo to build easy-to-understand dashboards and visualizations that help stakeholders understand key insights
• Mine for insights – With direction, analyze data and trends to find insights and outliers
• Validate Data & Ensure Accuracy – Ensure datasets are accurate, complete, and well-structured
• Support the BI Platform – Help manage datasets, dashboards, cards and permissions. Assist in troubleshooting issues with users
• Document Processes – Keep clear documentation for datasets, ETLs, and lessons learned to help build a knowledge base
• Continuously refine, improve and learn – Look for ways to improve workflows and improve efficiency, keeping up with best practices in Domo, data analytics and BI
• Maintain strict confidentiality and professionalism with sensitive information
• Other duties as assigned

What We’re Looking For

• Must- Haves
  • Positive attitude and strong work ethic
  • Team player who can work independently
  • Hands-on experience with a modern BI platform like Domo, Power BI, Tableau, or equivalent
  • Basic SQL knowledge (nothing too crazy—just enough to extract data)
  • Experience creating charts and visualizations, communicating complex data intuitively
  • A “big picture” thinker who can take vague questions or problems and translate them into data solutions
  • Self-driven learner who enjoys taking ownership of projects and figuring things out from start to finish
  • Strong communication skills to work with both technical and non-technical teams
  • Meticulous attention to detail and professional skepticism — prove it’s right before you trust it
  • Focus on building for the future — you don’t just aim for a quick fix, you think ahead; designing queries, ETLs and dashboards to be scalable, maintainable and reusable as business needs evolve
• Nice-to-Haves
  • Experience with Domo
  • Experience building complete dashboards (bonus points for examples).
  • History contributing to documentation/knowledge base (Confluence, etc.).
  • Background in retail sales or tourism - helps in understanding business needs.
  • A knack for automating repetitive tasks (Power Automate, Shortcuts, Workflows, Python, Power Query, etc.)
  • Experience with AI to improve quality/speed of work beyond basic LLM chats (MCPs, skills, Cowork, Code)
• Superstar (Bonus Skills That Set You Apart)
• UKG Payroll and/or Cognos experience
• Scripting languages (Python especially).
• Experience pulling data from APIs and integrating data sources.
• Statistical analysis - linear regression, standard deviation
• AI/ML training for data mining, pattern recognition, predictive modeling

What Else Can You Expect

• A fun, fast paced, and passionate environment
• Comprehensive benefits package including medical, dental and vision benefits
• PTO (Paid Time Off)
• 401K matching (After 1 year of employment)

We Work Together to Win Together

Our mission is simple: to bring magic to every experience by capturing moments that last a lifetime. We believe that building a diverse team, with a variety of backgrounds and experiences, is the best way to bring our mission to life.

Cherry Hill Programs strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment. Every employee plays a part in our Company’s success and makes this a great place to work. Our people are the heart of our organization and the foundation of our success. Driven by our core values of safety, diversity, integrity, and collaboration, we strive to promote a culture that supports and encourages creativity, fairness, and inclusion.