Business Intelligence (BI) Analyst
Posted Updated
- Development of dashboards
- Support of data integration
- Undertaking analytical investigations
- Identification of trends, risks and opportunities
- Development of reporting solutions
- Provision of data analysis, reporting and performance insight
- Promotion of a consistent approach to reporting and analytics
- Provision of guidance and training in the use of dashboards and reporting tools
- Support of analytical capability development
- Maintenance of effective relationships with technical teams
- Design, development and maintenance of interactive dashboards and reports
- Preparation, validation, cleansing and transformation of operational data
- Support of integration of new data sources
- Analysis of workplace, operational, supplier and financial performance data
- Response to ad hoc analytical requests
- Support of Quarterly Business Reviews and executive reporting
- Undertaking benchmarking and comparative analysis
- User acceptance testing of new reporting functionality
- Collaboration with Business Intelligence platform teams
- Maintenance of reporting documentation, business rules and user guidance
- Identification of opportunities for operational efficiency and service improvement
- Provision of analytical support for business cases and investment proposals
- Identification of trends supporting commercial decision making
- Ensuring compliance with data governance standards and contractual obligations
- Collaboration with Data Governance Manager
- Maintenance of controls around reporting accuracy and auditability
- Compliance with data privacy legislation and information governance policies
- Knowledge of Business Intelligence principles and reporting methodologies
- Knowledge of data visualisation best practice
- Knowledge of Workplace Management and Integrated Facilities Management operating models
- Knowledge of operational performance measurement and Key Performance Indicators
- Knowledge of data governance, data quality and information management principles
- Knowledge of reporting lifecycle, ETL processes and data integration techniques
- Knowledge of continuous improvement methodologies and operational performance analysis
- Knowledge of managed service environments and Sage governance structures
- Excellent analytical and problem-solving capability
- Advanced dashboard development and data visualisation skills using Power BI or equivalent platforms
- Strong SQL capability with understanding of relational databases and data modelling
- Experience of APIs, data integration and modern reporting architectures
- Excellent stakeholder engagement and communication skills
- Ability to interpret complex operational data and present meaningful business insight
- Strong written communication and presentation skills
- Excellent organisational skills with ability to prioritise competing demands
- High attention to detail and commitment to data accuracy
- Ability to simplify technical information for non-technical stakeholders
- Demonstrable experience delivering Business Intelligence, reporting or analytics within a complex operational environment
- Experience developing dashboards and reporting solutions using Power BI or comparable platforms
- Experience translating business requirements into practical analytical solutions
- Experience working with multiple operational data sources and integrating information from disparate systems
- Experience supporting operational performance reporting, executive reporting and business governance
- Bachelor’s degree in business, Data Analytics, Information Systems, Technology, Computer Science or related discipline
- Knowledge of SQL
- Microsoft Power BI certification or equivalent
- Experience with Python, Databricks, APIs or modern cloud-based analytics platforms