Business Manager 1500-2500 - Remote, Washington

Company Overview

Berkshire Residential Investments is a people-first real estate investment company who values not only the impact we make as a company, but the time we spend together in our high-performing teams. We value individual skills and perspectives to allow us to best serve our employees, investors, residents, and other stakeholders.

If you’re interested in a workplace where everyone feels empowered to bring their full, authentic selves to work each day, come join our talented and growing team at Berkshire Residential Investments. Our environment of entrepreneurial spirit, culture of expertise and our people-first approach will allow you to thrive while continuing to grow in your career.

Team “IT FACTOR”

Berkshire is a nationally respected property management team that creates memorable and valuable experiences for all of our stakeholders by attracting fun, engaging talent that is committed to excellence in everything we do! We own and manage our own properties, and we have one asset that sets us apart from the others –Berkshire people!

We offer 3 weeks of vacation, personal development plans, great insurance, a 25% rent discount (and more!)

Take a look at what makes us different….Our vision is to kindle an exceptional experience one relationship, one investment, and one neighborhood at a time.

As one of our Business Manager you are experienced in all resident financial and auditing activities in the multifamily industry. Your remote role will lead efforts to optimize on-site accounting, delinquency, and collection duties for multiple communities with a unit count of 1500 – 2500; significantly impacting revenue and occupancy. You will partner with the onsite property management team to effectively manage resident accounts and ledgers.

So, here are a few of the things that we believe are essential to being the best Business Manager there is:

• Be able to actively pursue recovery of delinquent monies and provide list of delinquent accounts to attorneys for eviction action in accordance with state and local laws
• Work to help reduce current resident delinquency while helping residents to achieve sustainable outcomes
• Ensure proper handling and scheduling of evictions and abandoned units
• Can work a 40-hour flexible work week according to the property needs/time zone needs
• Be able to research and maintain accurate resident accounts and balances and promptly make corrections where needed
• Be responsible for FAS processing, sending former accounts to collection agency, processing all security deposit dispositions in a accordance with policy and maintains routine collections processes according to state and local laws.
• Understand, operate and manage the computer receivables systems in accordance with company policies and procedures
• Be able to review rental applications and sign approvals or rejection of prospects
• Build and maintain a partnership with the onsite team to ensure the delivery of exceptional customer service
• Working with 1500 - 2500 units

• You have at least three years in property management - Multifamily is preferred
• You have at least two years of great Customer Service/ Sales skills
• You have at least two years of experience in Account Receivables/Payables
• You have past YARDI experience - strongly preferred
• You know how to get the most out of your computer software and effectively apply knowledge to solve financial and operational issues
• You have the best communication skills being able to keep the property teams in the know and the residents thinking you are the friendliest collectors they have ever met!

We believe

Berkshire Residential values diversity, equity, inclusion and belonging. Berkshire is committed to providing equal opportunity in all practices, including employees and applicants for employment. We ensure that decisions affecting employees are made without regard to their race, color, creed, national origin, age, disability, gender, gender identity, sexual orientation, or any other protected status.