Business Manager

Have you been waiting for the perfect opportunity to showcase your leadership and motivational skills?

APM delivers Employment Services Programs from close to 500 sites nationally. Based in our Esperance, WA office, you'll be responsible for leading, coaching, and supporting a team of Workforce Australia Employment Consultants. Your focus will be on driving performance, developing people, building strong local partnerships, and creating opportunities that help individuals secure sustainable employment and achieve long-term success.

Energetic, passionate, and people-focused, you will bring a proactive leadership style and a commitment to team success. You will be skilled in engaging, motivating, and mentoring others, fostering a culture of continuous improvement, accountability, inclusion, and high performance.

What makes a great Business Manager?

Your business mindset enables you to analyse performance data, identify opportunities, build employer relationships, and develop strategic plans for future success. Your resilience and problem-solving abilities allow you to navigate complex situations while supporting your team to achieve quality outcomes.

You are passionate about developing people and understand the importance of regular coaching, mentoring, and performance conversations. Your ability to drive accountability and build a positive team culture will be key to your success.

To be successful in this role, you will demonstrate:

• Experience within Employment Services or clearly demonstrated transferable skills.
• Minimum 6 months' experience managing, coaching, or leading a team in a performance-driven environment, preferably within Employment Services.
• Strong people leadership capability with the ability to motivate, coach, and develop others.
• Understanding of local labour market trends and employer engagement strategies.
• Commitment to diversity and inclusion, particularly when supporting participants with disability, CALD backgrounds, Indigenous communities, and other barriers to employment.
• Excellent interpersonal, written, and verbal communication skills.
• Ability to work autonomously and effectively in challenging and changing environments.
• Proven success working within a high-performance, KPI-driven environment.
• Ability to drive individual and team performance through accountability, coaching, and achievement of business objectives.
• Strong stakeholder management skills with the ability to build and maintain positive working relationships.
• A leadership style that promotes respect, integrity, collaboration, and shared success.
• Demonstrated ability to develop relationships with employers, community organisations, and internal stakeholders.
• Workforce Australia contract knowledge and completion of probation with APM (for internal applicants).
• Eligibility to meet legislative requirements associated with Employment Services programs.
• Current Australian Driver's Licence.

Be rewarded for your success

Performance is part of our culture because it enables us to help more people. In return, you will receive an attractive base salary plus generous achievement incentives for delivering strong participant outcomes.

You will also enjoy:

• Unlimited personal use of a smartphone.
• Salary packaging options.
• Free counselling and wellbeing services.
• Ongoing training and career development opportunities.
• Purchased Annual Leave.
• Paid Parental Leave.
• Funded Certificate IV in Community Services or Mental Health Peer Support (eligibility criteria applies).
• Service recognition programs.
• APM Family Hub.
• Maxxia vehicle salary packaging.
• A supportive and inclusive team environment.
• Recognition and celebration of achievements and milestones.

Due to the nature of our work, to apply you must:

• Be eligible to work in Australia.
• Hold a current driver's licence and have access to a comprehensively insured vehicle.
• Have or be able to obtain a MyGovID (Standard level).
• Be willing to complete a National Police Check.
• Be able to obtain a Working with Children Check.
• Be available to work full-time, Monday to Friday, 8:30am to 5:00pm.

Why you'll love it

This isn't your average desk job. We are all about breaking barriers, creating opportunities, and helping individuals thrive by supporting them into education, training, and sustainable employment pathways.

At APM, we are strengthened by diversity. We are committed to creating a workplace where everyone feels included, valued, and respected. We encourage applications from people of all ages, cultures, nationalities, genders, abilities, LGBTQIA+ individuals, Aboriginal and Torres Strait Islander peoples, and people living with disability.

Ready to make a difference in the lives of others and your own?

If you're looking for a leadership role where no two days are the same, where you can inspire people, drive performance, and create meaningful impact within the community, we'd love to hear from you.

Join us as we continue to #enablebetterlives.