Business Manager - Centrepoint

• Responsible for the overall success driving sales, reinforcing operations, and staff development, as well as overall service and brand integrity for the store

• Managing the P&L to achieve company sales, service goals & overall financial targets

• To manage the day to day operational and staffing requirements of the store including rota, security, finance, personnel & maintenance issues

• Continually monitor store processes and procedures to ensure best practice standards are in place

• Manage, supervise and coach staff in recruiting, hiring and training of store Sales Associates.

• To ensure the highest level of customer service is given and measured against set objectives

• Maintain daily financial recaps and communicate and educate store management.

• Full stock and stock take accountability, maintaining optimal stock levels in core and campaign best selling lines

• Full administrative responsibility for store reporting

• Management of store housekeeping and Visual Merchandising in line with Centrepoint & Landmark guidelines

• Management & maintenance of key internal & external relationships to drive the success of the store

• Drive membership of Shukran & manage data entry requirements