Business Manager

Are you passionate about engaging with the public and providing exemplary customer services? Would you enjoy being part of a team that are passionate about the protection of natural habitats and historic landscapes? Do you have management experience alongside proven success of business administration, delivering excellent communications and establishing systems for information management? We seek a dedicated individual to help us conserve and protect Epping Forest helping to shape our charity business.

About Us

Epping Forest stretches from London’s East End for 14 miles out into Essex and covers over 6000 acres along with a further 2000 acres of ‘buffer land’ and receives around 11 million visits each year. Two thirds of the Forest is designated as Special Site of Scientific Interest (SSSI) and Special Area of Conservation (SAC) and is home to over 50,000 veteran trees, over 100 ponds and lakes, two registered parks, 4 ancient monuments, and 8 listed buildings.

The role

As part of the senior leadership team at Epping Forest, and reporting to the Superintendent, you will lead a team of support services officers who deliver frontline customer support and provide wider administrative support across the Epping Forest team. You will lead improvements to business management systems and use data analysis to inform the charity’s annual report, as well as other reports and communications. You will also drive improved administrative efficiency across teams and support colleagues to embed the charity’s new financial reporting systems into their budgeting processes. While formal financial qualifications are not required, you will need an entrepreneurial approach, a focus on efficiency and an understanding of whole-life budgeting, helping the charity demonstrate best value across all its operations. You will also manage the office and support the hosting of professional visits.

Our ideal Candidate

• Has experience in business management and associated IT systems

• Has good financial acumen

• Has experience of managing a small team

• Has experience in frontline visitor service and prioritises customer service excellence.

• Has experience of compiling reports and presenting data in an engaging way for public audiences

• Has excellent verbal and written communication skills and is IT literate with experience of standard Microsoft packages and database use.

• Ideally has a background working for a charity or public sector with some knowledge of fundraising and charity accounting.

• Holds a full UK driving licence.

Benefits Include

• Competitive salary starting at £46,370 outer London pay scale, depending on experience (clear incremental progress points).

• 28 days annual leave plus public holidays (or time in lieu where applicable).

• Pension scheme operated in accordance with Local Government Pension Scheme

• Employee assistance programmes including mental well-being support.

• Bicycle Loan scheme

• Travel card scheme

This post is exempt from the Rehabilitation of Offenders Act and as part of the selection process the successful applicant will be required to obtain a Basic Disclosure & Barring Service check. Information Form]

This role requires a SC Clearance (security check) Vetting check.

The City of London Corporation is currently undergoing a programme to ensure that our pay and reward practices are competitive and equitable across the whole organisation, to ensure that everyone has the opportunity to thrive in the work that we do.

Closing date: 23:59pm on 14 September 2026