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jpmc-dev1.fa.oraclecloud.com/CX

Business Manager – Control Management Testing Center of Excellence – Vice President

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You will bring a strategic view of the operating model while ensuring strong execution, structure, and follow‑through. Success in this role requires the ability to manage through influence, deliver high‑quality work under tight timelines, and foster a strong, collaborative team environment.

Job responsibilities

  • Prepare and coordinate executive and stakeholder presentations for senior leadership and firmwide forums
  • Partner with Control Management reporting teams to standardize reporting, enhance analytics, and define meaningful scorecard metrics for testers and managers
  • Support the development of the annual and long‑term strategic vision, priorities, and success criteria in coordination with the leadership team
  • Structure and coordinate Business Reviews for the Chief Administrative Office, including content development, narrative, and facilitation support
  • Provide clear, concise business overviews of CAO priorities, progress, and risks, including executive updates for leadership forums
  • Identify, track, and analyze metrics to assess performance, progress, and achievement of priorities, translating data into actionable insights
  • Establish and maintain business management discipline, routines, and cadence across the CAO team and key stakeholder forums
  • Build and maintain strong relationships with stakeholders across the firm to ensure alignment, clarity of objectives, and effective execution

Required qualifications, capabilities, and skills

  • Minimum 5 years of experience in business management, project or program management, strategy, analytics, finance, and/or business re‑engineering
  • Demonstrated experience developing executive‑level analytics and “telling the story” through senior leadership presentations
  • Strong understanding of audit, control, and testing processes
  • Expert‑level proficiency in PowerPoint and Microsoft Excel
  • Ability to define business requirements and partner effectively with product and technology teams to deliver outcomes
  • Excellent written and verbal communication skills, with the ability to synthesize complex information and credibly present to senior leaders
  • Proven ability to operate independently with minimal direction, exercise sound judgment, and navigate ambiguity and complexity

Preferred qualifications, capabilities, and skills

  • 5+ years of prior experience in Control Management and/or Conduct, Compliance, and Operational Risk

  • Master’s level degree in Business, Finance; or equivalent work/training experience
  • Strong analytical and problem-solving skills with the ability to draw sound, data-based conclusions from complete and incomplete information

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