Business Manager I Special Projects I Milan
Job title: Business Manager
Employment Type: Full-time, based at BWS Milan headquarters
Join Our
Team as at Balich Wonder Studio!
Are you a
natural relationship builder with a passion for creating seamless client experiences? Do you thrive in dynamic environments where your strategic
thinking and communication skills can shine? Balich Wonder Studio is looking
for a Business Manager to play a pivotal role in nurturing client
relationships, supporting project delivery, and driving new business
opportunities.
About Us:
Balich Wonder Studio is an integrated entertainment
Group that conceives, produces, and delivers live experiences. We create
visionary projects with long-lasting value, from large-scale Ceremonies to
immersive shows, events, brand experiences, and destination experiences.
With a multicultural team of over 140 individuals from 20 countries, we operate
through three divisions and two companies in the Middle East, including our
branches in the Kingdom of Saudi Arabia (BWS-KSA) and Dubai, UAE (HQWS),
serving the entire MEA Region. In 2023, Balich Wonder Studio was acquired by Banijay to build a Media and Entertainment powerhouse, combining the strengths of an
established content group with our pioneering capabilities.
About the Role:
We are looking for a Business Manager to join our Business team
and support the development of new business opportunities across the Special
Projects division, focusing on high-profile Destination Experiences and Original Shows, from immersive experiences to ticketed
productions.
Working closely with the Business Director and the wider team, the
Business Manager will support the management and development of business
opportunities, from initial market research and prospect identification
through first client contact, relationship development and proposal support.
The role combines business development, client relationship management
and project support, with the opportunity to gain hands-on experience in the
commercial side of an international live entertainment company.
MAIN ACTIVITIES
Business Development & Opportunity Management
- Research
and identify new business opportunities, prospective clients and
relevant stakeholders across target markets.
- Follow
up on business opportunities assigned by the Business Director or other
designated senior stakeholders.
- Monitor
relevant market, industry and client developments to identify potential
opportunities.
- Support
the development of new relationships with prospective clients and business
partners.
- Identify
networking and new business opportunities arising during project
development and production phases.
Client Outreach & Relationship Development
- Manage
the first contact with prospective clients, introducing BWS and its
capabilities and establishing the basis for a potential business
relationship.
- Manage
initial communications and follow-ups, ensuring a professional and
consistent approach.
- Support
the development of relationships with prospective and existing clients,
involving the Business Director or other senior stakeholders as required.
- Gather
information on client needs, objectives and expectations and share
relevant insights with the internal team.
- Support
the management of operational relationships with assigned clients
throughout project development and delivery.
Business Proposals & Presentations
- Develop tailored presentations, credentials and supporting materials in
line with specific client and project needs.
- Work
with internal Creative, Production and Business teams to collect and
organise relevant information and showcase BWS capabilities.
- Support
the preparation of project proposals and commercial materials.
- Contribute
to the development of strategic solutions aimed at acquiring new business
opportunities.
Client & Project Support
- Maintain
clear and consistent communication with assigned clients throughout the
development and production process.
- Coordinate
client requests and information, ensuring alignment with agreed objectives
and project requirements.
- Monitor
client feedback and support the team in addressing needs or issues,
escalating critical matters to the Business Director when required.
- Contribute
to client satisfaction throughout the project lifecycle.
Post-Project & Business Development
- Support
the team in maintaining relationships with clients following project
completion.
- Identify
potential follow-on opportunities, new projects and additional business
opportunities within existing client relationships.
- Contribute
to maintaining an up-to-date database of clients, prospects, contacts and
business opportunities
Requirements
- +5
years of experience in business development, market research,
consulting, account management, production or a related field.
- Strong
interest in live entertainment, events, experiential, cultural projects
or creative industries.
- Genuine
curiosity about business development, markets and international
opportunities.
- Good
analytical and research skills, with the ability to collect, organize and
synthesize information.
- Strong
organisational skills and attention to detail.
- Proactive
attitude
- Ability
to work across multiple activities and priorities while meeting deadlines.
- Good
communication skills and confidence working with different stakeholders.
- Strong
written and spoken English; Italian is a strong advantage.
- Good
knowledge of PowerPoint, Excel and other standard business tools.
NICE TO HAVE
- Previous
experience in the live entertainment, events, experiential or cultural
sectors.
- International
experience or exposure to international markets.
- Interest
in attending industry events and developing a professional network.
- Experience
preparing presentations, market research or business development
materials.