Business Manager
Qualifications & Experience
Engineering degree or diploma or recognized equivalent, preferable in Mechanical, Metallurgy, Production, or equivalent industry experience.
Minimum 15 years of experience in the TIC (Testing, Inspection, Certification) sector.
At least 5 to 7 years in an operational leadership role, ideally within the United Arab Emirates or GCC.
Minimum 10 years' experience in conformity assessment of pressure equipment and various engineered products. Must have minimum 5 years' experience out of the total experience in performing QA/QC audits related to pressure equipment manufacturing.
CSWIP 3.1 or equivalent, or ASME Authorized Inspector Course, SNT-TC-1A or PCN.
Proficiency in international standards (ASME, API, ISO 9001, ISO 17020) and UAE market-specific requirements (ADNOC, LEEA for lifting).
Familiar with pressure equipment in-process and final inspection techniques and processes, and tools/instruments used during inspection.
Preferably have attended and passed the QMS Lead Auditor (ISO 9001) training course preferably certified by IRCA (The International Register of Certified Auditors) or equivalent, or a course recognized by a National Accreditation Body or ISO 17020 Standard.
Familiar with audit principles, procedures and techniques and international standard ISO 19011: Guidelines for quality and/or environmental management systems auditing.
Activities
Operational restructuring: Audit and reorganize internal workflows to eliminate disorganization. Implement robust tracking systems for conformity records and reporting.
Departmental oversight: Directly supervise the activities of TPI Projects (long-term/ADNOC projects), TPI Call-out (reactive ad-hoc interventions), and Lifting Operations.
Financial performance (P&L): Maximize BU profitability, optimize inspector utilization rates, and control operational costs.
Key account management: Serve as the strategic point of contact for major clients such as ADNOC. Ensure strict contract compliance and high client satisfaction.
Compliance and quality: Ensure all inspections are performed according to company procedures, standards, and specific client requirements.
Team leadership: Supervise and evaluate team leaders. Ensure personnel are qualified, certified, and equipped with the necessary tools.
Management reporting: Proactively notify senior management of any significant compliance issues or commercial risks in a structured manner.