Business Office Clerk - PRN
Summary
Handles office support and administrative tasks in a hospital business office, including phone systems, patient admissions, and account inquiries.
The office clerk performs a wide range of responsibilities that are covered by their maximum qualifications and competencies. The office clerk conducts a myriad of office support and administrative functions within the business office. This position could be responsible for different jobs in the office and cross-train in others.
Essential Job Functions: Courtesy, Respect, Confidentiality, professionalism, and accuracy.
Accommodates and correlates incoming phone calls to the designated departments as well as paging throughout the entire organization
Patient Accounts:
- Answering phones, transferring calls, and paging as needed
- Admitting patients in computer for outpatient work as needed
- Assisting patients, resident, visitors, and employees with questions or needs
- Work with patients who have questions about their payment schedule or account balances.
- Help review daily charges within our Public Health Department.
- Communicating with Public Health departments if any documents or documentation is needed for charges to be posted.
- Check all ER, outpatient demographics
- Making calls to patients or employers to obtain medical insurance or workers’ comp information.
- Help coordinate scheduling with outpatient services.
- Assists with Public Health AR
Assist in aspects of business office
- Assists with forms, doing spreadsheets and various other tasks as needed.