Business Office Manager

Allure is a captive property management company with assets under management across a national portfolio which includes Active Adult 55+, Independent Living, and Multi-Family communities. We’re passionate about providing vibrant lifestyles, exceptional amenities, and meaningful experiences to our residents.

At Allure we are driven by our CORE Values of Integrity, Positive Intensity, Grit, and Accountability. These values form the foundation of our fast paced, high-performance culture where we empower each other to take initiative, collaborate openly, and consistently raise the bar for ourselves.

Position Overview:

The Welstone at Mission Crossing is seeking a detail-oriented, organized, and people-focused Business Office Manager to join our dynamic team. This position is responsible for overseeing the community’s business office operations, including collections, accounts payable, employee time keeping, and administrative staff management.

The Business Office Manager plays an important role in supporting the community’s day-to-day operations by ensuring accurate financial and employee records, maintaining efficient office procedures, and providing responsive administrative support to team members, residents, and families. The ideal candidate is proactive, resourceful, and committed to maintaining confidentiality, delivering excellent service, and fostering a positive and professional workplace.

Key Responsibilities

• Monitor the accuracy and completeness of financial and administrative documentation.
• Maintain organized records and files, ensuring compliance with company policies and applicable requirements.
• Support the timely processing of invoices, payments, employee timecards, and other business office transactions.
• Supervise, schedule, train, and evaluate administrative staff, including team members responsible for the community’s reception and front desk operations.
• Foster a collaborative, service-oriented team environment and hold staff accountable for performance and established standards.
• Oversee daily business office activities to promote accuracy, efficiency, organization, and responsiveness.
• Answer incoming calls, direct inquiries appropriately, and assist with internal and external office communications.
• Serve as a resource for employees, residents, families, and visitors, providing courteous and professional assistance.
• Identify opportunities to improve administrative processes and strengthen office organization.
• Perform other duties as assigned to support the effective operation of the community.