Business Office Manager

Hilltop Reserve, one of Denver’s premier senior living communities, is seeking a detail-oriented and organized Business Office Manager to join our team. In this role, you will support the financial and administrative operations of the community, including resident billing, accounts payable, payroll, and supply management. The ideal candidate is dependable, proactive, and skilled at balancing accuracy with excellent customer service. This position plays a key role in ensuring the smooth, efficient, and professional operation of our community.

At Ascent Living Communities, we’re dedicated to elevating senior living by creating a better life for our residents, their families, and the team members who support them. We believe in providing our teams with the tools, resources, and opportunities they need to thrive—both personally and professionally. Our communities are designed around warmth, trust, and connection, offering a boutique experience that feels like home. Hilltop Reserve is proud to be part of the Ascent Living family, a locally owned Colorado company known for its innovative approach, outstanding care, and commitment to excellence in senior living.

Benefits:

• 3 weeks of paid time off a year

• Medical insurance including vision and dental

• 100% employer paid life and long-term disability insurance

• Accident and short-term disability insurance

• 401(k) with employer match

• Sunny Day emergency savings account with employer match

Duties and Responsibilities:

• Ensures monthly resident billing is mailed out in a timely manner.

• Reviews and submits invoices to accounts payable software for administration.

• Ensures community’s billing checks and balances are followed by all team members as required by community policy including but not limited to the balancing of the daily occupancy.

• Works closely with marketing to ensure all move in paperwork is received and filed according to company policy

• Develops and maintains positive relationships with residents, associates, and family members.

• Promotes and encourages an environment of trust within the Business Office as well as with department heads and all community employees.

• Processes bi-weekly payroll for the community

• Contacts suppliers and/or vendors concerning errors or questions on invoices, as directed by the Business Office Area Manager.

• Monitors and collects accounts receivables, including resident rent checks. Reports delinquent accounts to management.

• Performs payroll data entry, including maintenance of employee records, timecards, miscellaneous deductions, etc.

Qualifications:

• Previous customer service experience required

• Previous experience in bookkeeping or entry level accounting required

• Previous leadership experience preferred

• Due to the nature of the work performed by Ascent Living Communities, and that this position works with a vulnerable population, we do require a criminal background check be completed

Pay:
$57,784 a year, based on experience