Business Office Manager

Looking for a role where no two days are the same and your superpower is juggling about ten things at once (without dropping the ball—or the stapler)? We’re on the hunt for a dependable, detail-loving, self-sufficient office guru who can handle billing, HR, accounting, and customer service with equal flair. If you can balance spreadsheets and balance a smile while answering the phone, you might just be our hero.

What You’ll Be Up To (a.k.a. Essential Duties):

Resident Billing Support (a little math, a lot of people skills):

Tame the daily census forms and reconcile them like a pro—accuracy is your middle name.

Stay sharp on Medicare, Medicaid, and the alphabet soup of billing programs (MMAI, MLTSS, Advantage—you get it).

Help families navigate pre-approvals, authorizations, and financial paperwork without breaking a sweat.

Keep billing files neat, organized, and compliant—Marie Kondo would be proud.

Chase down accounts receivable and keep our financial ship sailing smoothly.

Banking Fun (yes, fun):

Manage the Resident Trust Fund with care and precision.

Balance deposits, withdrawals, receipts, and adjustments like you’ve been doing it since birth.

HR Magic:

Help with new hire onboarding, background checks, and making sure everyone’s paperwork is shiny and compliant.

Track licenses, training, and employee files like a backstage pass to HR success.

Run payroll, approve vacation time, and ensure bonuses are logged—because everyone loves payday.

Be the go-to guide for benefits, renewals, and making sure no one misses their coverage.

Clerical Wizardry:

Answer phones with charm and accuracy (bonus points if you can do it while typing).

Keep mail, office supplies, and equipment running like a well-oiled machine.

Basically, if the office hums, it’s because of you.

Customer Service Vibes:

Greet residents, families, staff, vendors, and even the occasional lost delivery driver with warmth and professionalism.

Keep the front entrance stocked with materials and welcoming to all who walk through.

Step in with the Administrator when problem-solving is needed (cape optional).

The Bottom Line:

You’ll be the behind-the-scenes superstar making sure the business side of care runs as smoothly as the care itself. From billing to HR to customer service, you’re the glue that holds it all together—and the friendly face that makes the tough stuff a little easier.