Business Office Manager

Job Title: Business Office Manager – Long-Term CareLocation: ClevelandJob Type: Full-Time | Competitive Pay & Benefits
About the Role:We’re seeking a detail-oriented and compassionate Business Office Manager to lead our business office operations in a long-term care setting. If you’re experienced in healthcare billing, trust fund management, and team leadership, we’d love to meet you!
Key Responsibilities:

Oversee daily business office functions
Responsible for timely Private Pay collections and statements
Manage billing for Medicare, Medicaid & Managed Care
Maintain resident trust accounts using RFMS
Ensure accurate census updates daily and verification of Insurance Benefits
Supervise and support office staff
Collaborate with clinical and administrative teams
Organizes, evaluates and monitors business office operations to ensure these functions are performed effectively and efficiently, including management of office staff.

Qualifications:

3–5 years of experience in a long-term care business office (preferred)
Strong knowledge of Medicare/Medicaid billing and collections
Proficiency in Microsoft Office, PointClickCare, and Resident Trust Accounts
Familiarity with Ohio Medicaid Portal (PNM), myCGS, Insurance Portals, Level of Care requests and LTC Authorizations (a plus)
Excellent leadership and communication skills
Must be able to positively interact with residents, family members, team members, visitors and government agencies as required

Why Join Us?

Purpose-driven work that supports resident care
Supportive, team-oriented culture
Opportunities for professional growth
Competitive compensation and benefits
Apply today and make a meaningful impact!

We are an Equal Opportunity Employer and consider all applicants for positions without the regard to race, color, religion, sex, national origin, age, national orientation, age, sexual orientation, marital or veteran status, or non-job related handicap or disability.