Business Office Manager

Responsible for overall financial functions and controls within the facility business office. This employee focuses primarily on maximizing cash flow through efficient billing and collection processes and managing accounts, while providing quality customer service.

Essential Duties and Responsibilities

· Establish controls to assure accuracy and timeliness of month-end close information.

· Prepare and post bank deposits, credit card transactions, and EFT’s.

· Monitor and intervene as needed to expedite billing and collection procedures to maximize revenue and cash flow.

· Work with payers to ensure prompt payment of claims

· Initiate the process to solving problem accounts.

· Establish and maintain positive relationships with appropriate long-term care offices to assure correction of any problems that occur.

· Analyze collections on a weekly basis. Assess level of bad debt reserves and recommend write-offs.

· Manage census activities for accurate billing.

· Maintain accurate records to assure compliance with state and federal requirements.

· Responsible for resident trust accounts, to include weekly and monthly reconciliations.

· Review monthly financial statements and communicate issues/concerns to appropriate facility and corporate staff.

· Address inquires and concerns in a professional and timely manner.

· Attend and participate in facility meetings as required.

· Participate in the facility quality improvement process.

· Access continuing education opportunities appropriate to responsibilities.

· Prepare and submit reports to the administrator on areas of responsibility, as required.

· Every employee is required to abide by the Standards of Conduct and to report any activity that

· Perform other duties, as assigned.

Job Requirements

· Minimum of three (3) years experience in third party billing/collections, with at least one (1) year experience in a supervisory capacity required.

· Good working knowledge of and ability to demonstrate skills related to all systems and procedures.

· Basic computer and accounting skills and the ability to apply that knowledge.

· Ability to prioritize duties and multiple responsibilities.

· Excellent communication and interpersonal skills.

An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements.

Working Conditions/Physical Demands

Normal office environment. Automobile travel required.

Americans with Disabilities Statement

Must be able to perform all essential functions of this position with reasonable accommodation if disabled.