GENERAL STATEMENT OF DUTIES:

The Business Office Support Specialist will be primarily responsible for precertification of radiology requests and Hyaluronic Acid Injections per doctors’ orders. This position will report to the Practice Manager, and will cover and provide support to each position within the Business Office (Surgical Scheduling, Pre-Authorization, and Worker’s Compensation)

Monday-Friday 8am-5pm (no weekends)

Benefits:

• 401(k) matching + profit sharing
• Health/Dental/Vision Insurance
• FSA/HSA options
• Life insurance/AD&D/STD/LTD
• Paid time off
• Employee Discount Program
• Wellness Program

Department Duties/Responsibilities:

• Obtain precertification for radiology procedures
• Obtain precertification and schedule Hyaluronic Injections in appropriate time slot, with appropriate provider
• Provides patients with information regarding injection frequency
• Responsible for verifying insurance benefits, obtaining precertification, and accurately documenting such information in patient charts
• Order medication, keep record of inventory of medications in main office and satellite offices
• Interfaces with appropriate medication representatives
• Schedule PRP injections, collect payment up front, maintain inventory of PRP injection kits
• Provides coverage/support for radiology precertification, medical records, workers compensation/legal, FMLA/disability, surgical and epidural scheduling
• Other duties as assigned

Physical Requirements:

• The physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job.
• Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
• Ability to work in a fast-paced office environment
• Strong sensory skills, such as visual acuity, good hearing, and dexterity
• Ability to stand and sit for periods of time and to move constantly throughout the workday
• Good speaking and listening skills
• Ability to perform focused work with close attention to detail
• Ability to operate office equipment, including computers, copiers, fax machines, and phones
• Ability to interact with others, both in person and through phone, e-mail, and written correspondence
• Ability to push, pull, lift, move, and/or carry up to 15 lbs

Education and Experience:

• Minimum of high school diploma or equivalent
• Prior experience in healthcare required; thorough understanding of medical terminology preferred.
• Knowledge of medical insurance and familiarity with electronic medical records highly desired
• Ability to adapt well to changes, as we implement new technology
• High degree of composure and interpersonal skills
• Devoted to teamwork and portraying the company in a very positive manner
• Maintain proper, courteous, and helpful telephone etiquette
• Organized, accountable, self-motivated, and attentive to detail
• Excellent written, verbal , interpersonal and communication skills
• Ability to work under pressure and accurately prioritize problems & initiatives
• Basic working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)

OrthoConnecticut, delivering exceptional care and real results has always been our mission, though we did things a little differently when we opened our doors in 1954. Today, we provide orthopedic care in a new state-of-the-art Musculoskeletal Center of Excellence, in which we provide the full spectrum of high-quality services under one roof. Now we can diagnose and treat the complete range of musculoskeletal issues for all ages in one easily accessible location with minimal wait time and a more efficient patient experience. One thing that hasn't changed since in 1954: our commitment to you

OrthoConnecticut is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The above statement reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements that may be inherent in the job.