Business Operations Analyst II

Job Track Description:

• Requires formal education and relevant expertise in a professional, sales, or technical area.
• Performs technical-based activities.
• Contributes to and manages projects.
• Uses deductive reasoning to solve problems and make recommendations.
• Interfaces with and influences key stakeholders.
• Leverages previous knowledge and expertise to achieve results.
• Able to complete work self-guided and with a team.
• College or university degree required.

General Profile

• Requires knowledge and experience in specific field.
• Will acquire higher-level knowledge and skills.
• Develops an understanding of the company, processes, and customers.
• Uses existing procedures to solve standard problems.
• Receives moderate guidance and direction from others.

Functional Knowledge

• Requires expanded conceptual understanding of theories, practices, and procedures.

Business Expertise

• Uses an understanding of key business drivers to accomplish work.

Impact

• Impacts a team, by example, through the quality service and information provided.
• Follows standardized procedures and practices to achieve objectives and meet deadlines.

Leadership

• No supervisory responsibilities.
• Provides informal guidance to new team members.

Problem Solving

• Uses existing procedures and technical experience to solve problems.

Interpersonal Skills

• Exchanges complex information and ideas effectively.

Responsibility Statements

Data Analytics Job Description

Job Title: Data Analytics Specialist

Job Summary: The Data Analytics Specialist is responsible for collecting, analyzing, and transforming data from multiple sources into meaningful reports and dashboards. The role supports business decision-making by leveraging GM tools and reporting platforms to provide accurate, timely, and actionable insights.

• Gather, validate, and consolidate data from various internal and external sources.
• Create and maintain regular and ad hoc reports using GM tools and reporting applications.
• Develop dashboards, KPI scorecards, and visualizations to support business performance monitoring.
• Analyze trends, identify data patterns, and provide recommendations to stakeholders.
• Perform data quality checks to ensure accuracy and integrity of reports.
• Automate reporting processes to improve efficiency and reduce manual effort.
• Collaborate with cross-functional teams to understand reporting requirements and business needs.
• Document reporting processes, data sources, and analytical methodologies.
• Support management with data-driven insights for strategic and operational decisions.