BUSINESS OPERATIONS ANALYST

Thank you for your interest in this opportunity! Your application will only be considered complete after finishing a digital assessment. At the end of your application, and if you meet the required criteria for the role, you will receive a link via your registered email to access it. This step is mandatory, as our recruitment process is based on competency assessment.

We are a company of everyone and for everyone. At MC, we put people at the center: customers, employees, and the community. We create value together, innovate at every step, and lead with closeness, recognizing each person’s unique qualities. Different stories and ideas unite us under the same purpose: to grow and become the best version of ourselves. Because everything we are, we achieve together.

So, join us!

We are looking for a Business Operations Analyst to join our DRS - Operational Services Management team, and we believe we’ll be #betterwithyou!

We count on you to…

• Monitor the operation of the Deposit Return System (DRS), providing ongoing support and guidance to stores and the various stakeholders involved;
• Monitor and analyse performance indicators, developing reports that support informed decision-making;
• Develop supporting documentation to communicate system activities, initiatives, and improvement proposals;
• Map and optimise processes, contributing to the design of more efficient operational workflows;
• Collaborate with cross-functional teams to develop and implement business initiatives related to the DRS.

So, bring with you…

• Bachelor's or Master's degree in Management, Economics, Engineering, or a related field;
• 2 to 3 years of experience in business analysis, operations, or similar roles;
• Strong computer literacy and proficiency with standard business applications;
• Knowledge of Excel, SQL, Python, MicroStrategy, and Power BI;
• Strong analytical, conceptual, and information structuring skills;
• Willingness to travel.

What we have for you…

• Meal Allowance in Dá Card;
• Telecommunications Plan with voice, data, and equipment for permanent employees;
• Flex it Up Program - Extra Off Days, Unpaid Leave, Flexible Work Model (when applicable);
• Health and Life Insurance (for permanent employees) with the possibility of extending Health Insurance to family members with advantageous conditions;
• Flexible Benefits Program (when applicable);
• Onboarding and Initial Training Plan, Continuous Training platform, and Financial Literacy Program;
• School Awards and Merit Scholarships for employees’ children (regular and inclusive education), as well as Holiday Programs during school breaks;
• Flu Vaccine including its administration (voluntary participation);
• We Are Sonae Program, providing psychosocial, financial and legal support to employees;
• Ergocoaching Sessions;
• Mental Health Promotion Programs and Nutrition Consultations;
• Discount and Partnership Program with over 300 leading brands;
• Free coffee and fruit available at the workplace;
• Competitive Salary;
• Collaborative and dynamic work environment.

#BETTERTOGETHER #BETTERWITHYOU

MC Sonae D&I Commitment:
We work to create a work environment based on the richness of profiles and focused on uniqueness, ensuring that everyone feels respected, valued for their skills, and confident in the organization.