Business & Operations Analyst
Wing Yeung Hong Company Limited (WYH) is a Hong Kong-based distribution and logistics company providing delivery, warehousing, and retail execution services across the territory. The company is committed to delivering reliable customer service, operational excellence, and efficient order fulfillment to support retail partners and consumers.
As part of its continuous improvement journey, WYH actively drives operational efficiency through process optimization, digitalization, and technology-enabled solutions. By investing in people, systems, and infrastructure, WYH aims to build a more agile, customer-focused, and future-ready organization.
At WYH, we value teamwork, integrity, and continuous learning. We offer employees a stable and collaborative working environment with opportunities for personal growth and career development.
永揚行有限公司（WYH）是一家紮根香港的分銷及物流公司，為全港零售渠道提供配送、倉儲及零售執行服務。公司致力提供可靠的客戶服務、卓越的營運管理及高效的訂單履行，以支援零售夥伴及消費者的需要。
作為持續改善的一部分，WYH 積極透過流程優化、數碼化轉型及科技應用提升營運效率，並持續投資於人才發展、系統升級及基礎設施建設，致力打造更靈活、更以客戶為中心及更具未來競爭力的企業。
在 WYH，我們重視團隊合作、誠信及持續學習，並為員工提供穩定及協作的工作環境，讓每位同事都能在個人成長及職業發展方面持續進步。
Role Purpose 職位目的
Support warehouse, ordering, and reporting operations by strengthening data capability, improving stock control, and simplifying processes.
透過提升數據能力、優化庫存管理及簡化流程，支援倉庫、訂貨及報表運作。
Key Responsibilities 主要職責
1. Data, Reporting and System 數據、報表及系統
Act as Subject Matter Expert of sales system (TME Sales)｜擔任銷售系統（TME Sales）專家
Develop and maintain Excel / system-based reports｜建立及維護Excel及系統報表
Automate and simplify reporting｜自動化及簡化報表流程
Ensure data accuracy and consistency｜確保數據準確及一致
2. Inventory & Ordering Support 庫存及訂貨支援
Monitor stock levels and product ageing｜監控庫存水平及產品老化
Support ordering decisions｜支援訂貨決策（何時/多少）
Improve stock and expiry visibility｜提升庫存及到期風險透明度
3. Reconciliation & Issue Resolution 對賬及問題解決
Resolve data mismatches across sales, stock and transactions｜處理銷售、庫存及交易數據差異
Support month-end checks｜支援月結核對
Act as problem solver for system/data issues｜解決系統及數據問題
4. Process Improvement 流程優化
Eliminate low-value/duplicate reports｜減少重複及低價值報表
Streamline workflows across teams｜優化跨部門流程
Improve efficiency and data usability｜提升效率及數據應用
5. Cross-functional Coordination 跨部門協作
Work with Logistics, Sales, Finance and Principle｜與物流、銷售、財務及品牌方協作
Align stock movement, sales data and reporting｜促進庫存、銷售及報表對齊
Key Requirements 任職要求
Bachelor’s degree in Business / Supply Chain / Analytics｜商業、供應鏈或相關學位
2–5 years experience in FMCG / retail / logistics｜2–5年快消/零售/物流相關經驗
Strong Excel and data skills｜熟悉Excel及數據處理
Basic inventory / sales knowledge｜具備庫存及銷售基礎知識
Analytical and detail-oriented｜具分析能力及細心
Good communication and teamwork｜良好溝通及團隊合作能力
Fluent in English and Cantonese｜流利英語及廣東話