Business Operations Associate

Accountabilities

• Strategic Planning & Execution

  • Coordinate and manage the company's goal-setting processes, monitoring progress against key objectives and identifying potential deviations.

  • Support leadership in defining, implementing, and tracking Objectives and Key Results (OKRs) to ensure alignment across departments.

  • Conduct market, business, and operational research to develop actionable insights and recommendations that support strategic decision-making.

  • Analyze organizational performance and help identify opportunities to improve execution and achieve business objectives.

  • Decision-Making & Leadership Alignment

    • Ensure employees have timely access to relevant business information, promoting transparency, alignment, and informed decision-making.

    • Conduct analyses and experiments to evaluate business opportunities, identify trends, and recommend improvements.

    • Prepare strategic content, presentations, and performance updates for company-wide meetings, leadership discussions, and team offsites.

    • Support communication and alignment between senior leadership and cross-functional teams.

    • Process Improvement & Operational Excellence

      • Collaborate with department leaders to implement and continuously improve company-wide operating processes and frameworks.

      • Develop efficient systems for knowledge sharing, documentation, and collaboration across a distributed workforce.

      • Manage and continuously improve Notion as the organization's central knowledge management platform and Single Source of Truth.

      • Identify operational inefficiencies and recommend practical solutions to streamline workflows and improve productivity.

      • Support high-priority business initiatives and contribute wherever additional operational or strategic support is needed.

      • Explore and promote the use of AI tools and emerging technologies to improve internal processes and overall business efficiency.

      Requirements:

      • 3–6 years of relevant professional experience in management consulting, technology investment banking, venture capital, startup operations, or a combination of these fields.

      • Strong analytical and problem-solving abilities, with demonstrated experience using data and research to inform business decisions.

      • Good understanding of SaaS business models and key financial and operational metrics, including revenue, margins, operating costs, and cash burn.

      • Ability to interpret financial reports, assess business performance, and develop informed perspectives on organizational health.

      • Excellent organizational skills and exceptional attention to detail, with a proactive approach to managing multiple priorities and delivering high-quality work.

      • Strong written and verbal communication skills, including the ability to present complex information clearly and interact effectively with senior stakeholders.

      • Proven stakeholder management and collaboration skills, with the ability to work across different functions and influence outcomes without direct authority.

      • Adaptability and a willingness to work in a fast-paced startup environment where priorities evolve and ambiguity is part of everyday operations.

      • A continuous improvement mindset, combined with initiative, curiosity, and a practical approach to problem-solving.

      • Genuine interest in AI tools and their potential to improve business operations, with a willingness to experiment, share insights, and contribute to broader AI adoption.

      • Proficiency with macOS and confidence working remotely with collaboration and productivity tools such as Slack, Google Workspace, and Zoom.

      • Strong written English skills and the ability to collaborate effectively with colleagues across different time zones and geographical locations.

      Benefits:

      • Competitive salary: The advertised annual salary range is $92,000–$125,000 for US-based candidates, depending on geographical location, experience, and expertise. Compensation for Poland-based candidates will be determined according to regional benchmarks and discussed during the recruitment process.

      • Remote-first flexibility: Join a fully distributed organization with the flexibility to work remotely from an approved location.

      • International collaboration: Work alongside talented professionals across different departments, countries, and time zones.

      • Professional development: Gain valuable exposure to strategic planning, executive decision-making, financial analysis, and business operations within a rapidly growing technology company.

      • High-impact responsibilities: Contribute directly to important business initiatives and help shape the company's operational strategy and growth.

      • Technology-driven environment: Work with modern collaboration tools and explore innovative applications of AI to improve productivity and business processes.

      • Career growth: Develop a broad understanding of SaaS business operations while building experience across multiple business functions.

      • Inclusive workplace: Join a collaborative environment that values diversity, different perspectives, authenticity, and equal opportunities.

      • Supportive team culture: Work with colleagues who value initiative, continuous learning, transparency, and shared success.

      Additional information:

      • Employment is subject to geographical eligibility and local regulatory and security requirements.

      • Candidates must be authorized to work from their country of residence, as visa sponsorship is not provided.

      • The organization is committed to fostering an inclusive workplace and encourages applications from candidates with diverse backgrounds and underrepresented communities in technology.