Business Operations Manager
Posted
About the Role
As our Business Operations Manager, you'll lead a talented team, report directly to our Director of Business Operations, and have visibility across the organization. As a support function delivering on a time-sensitive and critical mission, this role will help the team make fast decisions with sound financial information, while building the financial rigor and compliance that a field under increasing scrutiny demands. We're looking for a seasoned financial operator who leads and collaborates well, in an environment that moves as quickly as the field we work in.
Key responsibilities
Team Leadership:
- Lead and grow a small team of Business Operations generalists: coaching, performance management, workload balancing, and holding the team accountable for quality.
- Ensure process documentation is current, clear, and genuinely useful.
- Shape and update key BizOps policies, including billing and expense policies.
Finance and Accounting:
- Own month-end close and day-to-day accounting, working closely with our external accountants and the BizOps team.
- Lead annual budgeting process.
- Regularly report close to real-time budget vs actuals for team budgets.
- Own the annual financial audit and 990 filing, start to finish.
- Manage banking relationships and account administration.
- Build and maintain rolling cash flow projections.
- Support grant management for off-cycle funding.
Organizational partnership
- Partner with program and event leads so BizOps needs are built into planning and programs operate quickly and efficiently.
- Provide support to partner organizations as they build or strengthen their own business operations functions
- Take on additional BizOps projects as they come up, from negotiating a vendor contract to standing up a grant making system.
Experience:
- 5+ years working in non-profit finance, with at least 2 years in a leadership role
- An ideal candidate has worked with a $20M+ budget with high transaction volume and complexity
- 3+ years supervising a team of 2 or more
- A "get to yes" mindset, paired with the judgment to know when and how to effectively deliver a no
- Experience building intuitive tools in Google Sheets or Excel for non-financial audiences
- Good judgment on speed vs. precision tradeoffs
- Experience with QuickBooks Online and / Divvy
Skills
- Financial planning and analysis
- Business forecasting and program modeling
- Clear communication across internal teams and external stakeholders (auditors, accountants, vendors)
- Comfortable owning accounting operations directly, not just overseeing them
- Excellent time and project management