Business Operations Program Director
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This position is no longer accepting applications(closed Oct 24, 2026).
It's more than a career, it's a calling.
MO-SSM Health Mission HillWorker Type:
RegularJob Highlights:
Join a team where your work matters—every moment, every patient, every community. At SSM Health, you’ll be empowered to grow, supported to thrive, and inspired to make a lasting impact.
As a Business Operations Program Director, you'll lead high-impact initiatives that drive operational excellence, strategic growth, and organizational performance across the health system. In this dynamic leadership role, you'll partner with executive leaders, physicians, and cross-functional teams to develop innovative solutions, optimize business operations, manage complex programs, and transform ideas into measurable results. If you thrive on strategic thinking, building relationships, leading change, and influencing outcomes that improve the healthcare experience for patients and caregivers alike, this is an opportunity to make a meaningful difference on a broader scale.
Department: System Care Coordinator
Schedule: M-F Business Hours. This is a Hybrid role requiring 3 days per week onsite at our Des Peres location.
Preferred Skills:
- Highly organized contributor with executive presence.
- Exceptional communication skills.
- Strong ability to navigate complex healthcare environments.
- Expertise in project and program management.
- Experience in continuous improvement.
- Proficiency in change management. Data analysis skills.
- Stakeholder engagement capabilities.
- Ability to serve as a trusted advisor and coordinator.
- Experience connecting initiatives to reduce silos and improve organizational effectiveness. Master’s degree required; doctorate preferred.
- RN preferred but not required.
- Clinical or public health background required.
- Experience supporting large-scale healthcare transformation initiatives.
- Strong proficiency in PowerPoint, Excel, data analysis, and executive-level presentations. Demonstrated experience in program management, change management, continuous improvement, and organizational coordination.
- Deep understanding of nursing practice, workforce challenges, and healthcare operations.
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Job Summary:
Directs assigned program(s) to meet business objectives.Job Responsibilities and Requirements:
PRIMARY RESPONSIBILITIES
- Collaborates with outside stakeholders or vendors to secure support for project goals to advance the organization’s objectives.
- Interfaces with senior leadership to communicate opportunities, issues and general knowledge of relationships with outside of the organization providers or vendors to ensure strong working relationships.
- Develops strategic plans and infrastructure to align with defined business goals.
- Directs program through evolving program creation, management tools, and reporting capabilities.
- Recommends program budget and monitors and adjusts plan as resource requirements change.
- Communicates and documents program quality outcomes and progress metrics.
- Addresses and resolves project issues to ensure goals remain on track.
- Performs other duties as assigned.
EDUCATION
- Bachelor’s degree
EXPERIENCE
- Seven years’ experience
PHYSICAL REQUIREMENTS
- Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
- Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
- Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
- Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
- Frequent keyboard use/data entry.
- Occasional bending, stooping, kneeling, squatting, twisting and gripping.
- Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
- Rare climbing.
REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS
- None
Department:
8764070033 System Care CoordinationWork Shift:
Day Shift (United States of America)Scheduled Weekly Hours:
40SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Click here to learn more.