Business Operations Specialist
Posted Updated
Description
- Second Front Systems is looking for an organized, detail-oriented, and process-driven Business Operations Specialist to strengthen our regional operations and administrative infrastructure in the Netherlands
- This role sits at the intersection of business operations and people operations. You’ll coordinate employment, IT, and administrative workflows with the Head of EMEA and relevant global teams — translating deployment readiness and resource needs into workforce planning and operational staffing
- You’ll own regional coordination, documentation, and issue follow-through across People Operations, Finance, Legal, IT, and Security, making sure deadlines, approvals, and open action items get tracked to completion
- Day to day, that means managing Dutch employment administration (contracts, right-to-work documentation, payroll inputs, leave, pension, and benefits), coordinating with payroll, HR, accounting, legal, and corporate-service providers, and maintaining regional operating records, SOPs, entity documentation, and cost-center information
- You’ll act as the primary EMEA back-office point of contact across our Dutch and UK entities — the operational bridge between our regional teams, U.S. shared services, and external European providers
- Coordinate employment, IT, legal, and administrative workflows across EMEA operations, U.S. shared services, and European providers on a regular monthly cadence
- Administer Dutch employment processes: contracts, right-to-work verification, payroll inputs, leave, pension, and benefits, in line with local statutory requirements
- Track external provider deliverables, requests, approvals, and deadlines through to completion; maintain SOPs so the work is repeatable and audit-ready
- Coordinate personnel-security clearance administration between EMEA, U.S. Security, NATO, and customer programs, and flag anything blocking accreditation
- Compile the entity and cost-center data needed for consolidated EMEA reporting, and support vendor onboarding and purchasing approval workflows
- Document and maintain processes that turn recurring administrative tasks into repeatable regional operations with clear ownership
- Translate business unit hiring needs into timelines and skill profiles aligned with mission schedules and customer accreditation gates
- Help resolve misalignment between finance, program management, and HR systems, and keep budget execution in sync with onboarding and deployment timelines
- Partner with operations leadership and People Ops on headcount allocation, role structure, and retention decisions during contract transitions
- This position may start part-time with the opportunity to grow into full-time, and may be structured as either an employee contract or an independent services/contractor agreement — the specific arrangement, weekly hours, and schedule will be confirmed during the offer process and set out in the engagement contract
Benefits
- Health & Wellness: Receive 100% medical, dental, and vision coverage for you and your family.
- PTO & Remote First: We provide flexible time off, recognize 11 federal holidays, and offer paid parental leave.
- 401(k) & Equity: Invest in your future. Our 401(k) and equity incentives help you build wealth as we grow together.
- Professional Development: We value your drive to grow and provide an annual stipend for self-directed professional development.
- A track record of coordinating external payroll processors, HR platforms, accounting firms, legal counsel, and corporate service providers
- 3–5+ years of experience in business operations, People Operations, HR operations, or cross-functional subsidiary administration
- Demonstrated discipline in maintaining organized systems for confidential employment records, legal documents, and company data
- Based in the Netherlands, with demonstrated experience supporting Dutch employment administration, payroll coordination, and local HR/benefits provider relationships
- Fluent written and spoken English for stakeholder coordination and documentation
- Experience managing employment across multiple countries, legal entities, and contractor models, including employer-of-record arrangements
- Experience supporting a U.S.-headquartered company through European subsidiaries or Dutch BV entity operations