Business Operations & Transformation Lead

About the Role

As the Business Operations & Transformation Lead within Dyson’s Beauty Business Unit, you will drive operational excellence and execute critical transformation initiatives across the Beauty portfolio. Operating as a hands-on individual contributor, you will act as the operational anchor across product categories—translating strategic priorities into tangible outcomes while ensuring flawless execution across launch readiness, SKU lifecycle management, inventory health, cost, and quality.

Working cross-functionally with NPD, Supply Chain, Procurement, Commercial, and regional teams, you will identify operational inefficiencies, mitigate risks, and embed continuous improvement practices to maintain Dyson’s high performance standards.

Main responsibilities include but not limited to:-

• Drive business operations performance across the Beauty portfolio, leading end-to-end operational planning and readiness for new product launches through to global rollout

• Represent Business Operations in cross-functional forums and Product Leadership Teams (PLTs), ensuring clear alignment, operational accountability, and effective challenge

• Own and optimise the complete SKU lifecycle—including creation, attribute management, phase-in/phase-out, and rationalisation—to maintain portfolio efficiency and adhere to global governance

• Monitor and manage regional inventory health to prevent aging or obsolete stock, implementing proactive run-out strategies and targeted inventory interventions

• Identify and execute cost reduction and margin improvement initiatives, using benchmark analysis, should-cost modelling, and financial tracking in partnership with Procurement and Finance

• Champion product quality and reliability initiatives across the portfolio, working with technical teams to minimise cost-of-quality issues and elevate customer satisfaction

• Deliver priority transformation initiatives across the Beauty unit, leveraging Lean and Six Sigma methodologies to eliminate process bottlenecks and embed best practices

• Maintain clear operational governance by tracking key metrics across launch, cost, inventory, and quality, delivering timely insights and risk escalations to senior stakeholders

• Guide change management efforts across global teams, driving adoption of upgraded processes, systems, and standardised ways of working

About You

You are an approachable, strategic thinker who thrives in fast-paced environments, effortlessly turning big-picture goals into clear, actionable plans. Bringing solid expertise in beauty product operations from launch planning and SKU management to cost optimisation, you rely on data and logic to guide decisions, optimise performance, and challenge the status quo. Resilient and adaptable through change, you communicate with clarity and influence across all levels, acting as an ambassador for transformation while staying ahead of industry trends to elevate customer satisfaction.

Previous skills & experience:-

• 5+ years' experience in operational, supply chain, or transformation roles within consumer products, beauty, or technology sectors

• Proven ability to manage complex product launches, inventory management, and SKU lifecycle processes in a fast-paced, cross-functional environment

• Knowledge of Lean, Six Sigma, and continuous improvement methodologies

• Strong analytical, organisational, and project management skills with a commitment to continuous improvement and operational excellence

• Excellent collaboration and communication skills; able to work effectively across different functions, cultures, and geographies

• Commercial and financial acumen; able to contribute to cost optimisation efforts.

Benefits

Dyson Singapore monitors the market to ensure competitive salaries and bonuses. Beyond that, you’ll enjoy a transport allowance and comprehensive medical care and insurance. But financial benefits are just the start of a Dyson career.

Professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, the latest devices, and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to fuelling and realising ambition.