Business Process Analyst 2

Who We Are Our mission is to promote positive, lifelong outcomes for Ohio youth through early intervention, quality education, and family support programs. At DCY, we offer our employees a rewarding work experience in public service helping Ohioans achieve a sustainable lifestyle that includes generous benefit options and a flexible work life balance making our agency a great place to work! To learn more about DCY, please visit our website at Department of Children and Youth | Ohio.gov. Location Requirements: DCY’s core hours of operation are Monday - Friday from 8:00 a.m. to 5:00 p.m., however, daily start/end times may vary based on operational need across DCY divisions. Employees may begin as early as 7:00 a.m. and as late as 9:00 a.m., based on supervisory approval. This position performs work on-site daily at DCY’s office space. What You'll Do The Business Process Analyst 2 serves as a key connector between business users and technical teams, helping translate business needs into clear, actionable technology requirements. In this role, you will gather and analyze complex business processes, lead requirements ‑ gathering sessions, and create documentation such as process flows, use cases, and future ‑ state designs. You will validate requirements with stakeholders, support scenario ‑ based testing, and assist with project planning to ensure business analysis activities align with project goals. A major part of the job involves applying cross-functional system thinking to assess impact of changes across interconnected technologies, recommending process improvements, identifying risks, and helping guide teams through changes that impact operations. This position requires strong analytical skills, the ability to facilitate discussions, and comfort working across multiple teams. As a BPA2, you will apply more advanced business modeling and solution ‑ evaluation skills than the BPA1 level, and you will provide mentorship to less experienced staff. The role is ideal for someone who enjoys problem ‑ solving, collaborating with both business and technical partners, and continuously learning about new technologies and process trends. Pay Information: Unless required by legislation or union contract, starting salary will be step 1 of the salary range associated with this position. New hires advance to the next step in the range after 6 months and annually thereafter. Based on collective bargaining and legislative activity, there may be cost of living increases awarded annually. Additional longevity supplements begin after 5 years. The current wage progression for this position is in the table below. Months of Employment At Hire 6 Months 18 Months 30 Months 42 Months 54 Months 66 Months 78 Months 90 Months Pay Range 35/ OCSEA Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 Hourly $41.81 $43.90 $46.00 $48.28 $50.66 $53.13 $55.72 $58.55 $61.49 Annual $86,965 $91,312 $95,680 $100,422 $105,373 $110,510 $115,898 $121,784 $127,899 Additional Information Visa Sponsorship: The Ohio Department of Children and Youth does not provide employment-based visa sponsorship. Supplemental Questions: All answers to the supplemental questions must be supported by the work experience/education provided on your civil service application. Attachments will not be considered as part of your application. Selection Process: Selection devices such as a structured interview, proficiency instrument, and/or assessment may be required for this position. Applicants must demonstrate proficiency with a passing score of applicable selection device to be considered for this position. Regardless of a passing or failing score, all results will be maintained for 6 months. Applicants with a passing score will be retained and utilized for a 6-month period. Applicants with a failing score in the same position may not re-take the same selection device for a 6-month period. Travel Requirements: Travel required, as needed. Must provide own transportation or in order to operate a state vehicle, you must have a valid driver’s license. Background Check: The final candidate selected for the position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.