Business Process Analyst

Responsibilities:

• Administer variable compensation programs and process payroll month over month
• Field and resolve employee, supervisor, and manager inquiries (tickets)
• Create modeling and data analysis using various systems and data sources
• Complete recurring & ad hoc manual tasks for processes not systematically automated
• Perform validation and data quality checks on both data imports and exports, research any data inconsistencies, perform root cause analysis, and complete full reconciliation to guarantee accuracy
• Use technical skills to understand Varicent ICM system configuration and process plan design changes and implementations
• Suggest and test Varicent ICM system enhancements & process automations
• Lead phone/web-based interactions with Leadership - influence decision making via data informed recommendations
• Interact with employees, Supervisors, and Managers to explain and assist in the understanding of variable compensation plans, their application, calculation, and relevant policies and procedures
• Review monthly results/payments, confirm calculations by reconciling data to source systems, and resolve issues as needed
• Produce Ad-hoc analyses for various business partners and internal clients
• Conduct variable compensation support through education and training
• Understand multiple internal areas of business (Ops, Finance, Human Resources, Total Rewards, etc.) to research, analyze, and resolve potential issues
• Coordinate and complete additional projects as requested
• Support ICM systems migration by writing test cases and conducting UAT
• Monitor incentive plan health/performance, alert clients of outliers, and propose remediation recommendations
• Collaborate with consultants to address/enhance internal compensation programs/policies (e.g., incentive plan design, best-practice research, project support)
• Provide project management/support for Compensation-related programs/policies

Required Qualifications:

• Bachelor's degree or equivalent (Human Resources or Business Management preferred)
• 2+ years of HR experience (Compensation, Payroll, or Employee Relations domains)
• 2+ years of business experience with the ability to design and build moderately complex business/analytical models and the ability to effectively communicate analyses and/or recommendations with stakeholders

• Proficient with a variety of software, including Microsoft Office programs (Excel proficiency)

Preferred Qualifications:

• CCP/HRM Certification (or local geo equivalent)
• Experience administering variable incentive compensation plans
• Experience working in a highly matrixed organization
• Experience working with Incentive Compensation Management/HR Systems (Varicent)

• Work setup:
  
  • Location: Quezon City or Makati or Taguig or Muntinlupa
  • Work set-up: Hybrid
  • Shift: Night Shift

By Applying, you give consent to collect, store, and/or process personal and/or sensitive information for the purpose of recruitment and employment may it be internal to Cobden & Carter International and/or to its clients. Kindly visit and read our Consent Form for us to process your application.