Business Process Analyst - IT Supply Chain

Role Summary

This position is based in Piscataway, New Jersey and reports to the IT Global Applications Organization (GA), supporting the Supply Chain teams responsible for external manufacturing of products for Colgate and Hill’s Pet Nutrition across North America and Latin America. As a Business Process Analyst, you will play an integral role in driving the implementation of digital Supply Chain solutions to foster a fully integrated, collaborative environment. You will apply conceptual knowledge of supply chain management to design and execute IT solutions that fulfill strategic business goals while actively engaging global, divisional, and regional leadership.

Responsibilities :

• Analyze, research, and resolve complex requests and procedural challenges submitted by the external manufacturing Supply Chain organization.
  
  

• Apply domain expertise and technical knowledge to deliver optimized IT solutions for business processes across North America, Hill's Pet Nutrition, and Latin America.
  
  

• Manage and execute the design, testing, and configuration of SAP systems in alignment with global standards, project scope, and business requirements.
  
  

• Partner with IT peers, business stakeholders, vendors, and external resources to effectively deliver key Supply Chain initiatives.
  
  

• Communicate project milestones, technical solutions, and operational updates clearly to cross-functional business units and key leadership.
  
  

Required Qualifications:

• Bachelor’s degree required, preferably in Computer Science, Information Technology, Engineering a related field.
  
  

• 3+ years of experience in an IT role configuring and implementing SAP MM (Materials Management) for consumer goods, pharmaceutical, or related manufacturing industries.
  
  

Preferred Qualifications:

• Technical expertise in SAP PP (Production Planning) , QM (Quality Management) or SAP WM/EWM
  
  

• Experience implementing SaaS Supply Chain collaboration or EDI/XML/JSON solutions to integrate external manufacturers (e.g., SAP Ariba, Nulogy SCC).
  
  

• Proficiency in ABAP programming.
  
  

• Experience across all stages of full lifecycle project implementation (Requirement Gathering, Blueprint Mapping, Customization, Realization, Go-Live, and Post Go-Live support).
  
  

• Strong verbal and written communication skills with the ability to articulate complex technical concepts into business terms.