Business Process Analyst/Process Improvement
Summary
A Business Process Analyst at Axiologic Solutions supports process documentation, governance activities, and data collection within an enterprise (federal) environment, including AI/ML governance artifacts such as model cards, runbooks, and risk assessments. Requires 4+ years' experience and Secret clearance eligibility.
Axiologic Solutions is seeking a Business Process Analyst to support process documentation, governance activities, data collection, and analytical deliverables within a complex enterprise environment.
The analyst will also support AI/ML governance documentation, including model cards, AI system runbooks, risk assessment artifacts, and data collection supporting model performance monitoring and algorithmic impact assessments.
Duties and Responsibilities
- Develop and maintain process documentation, workflows, procedures, and governance artifacts.
- Collect and analyze process, operational, and assessment data.
- Support governance meetings, working groups, action tracking, and deliverable preparation.
- Assist governance leads with research, analysis, and documentation.
- Maintain process and governance artifacts within approved repositories.
- Support development and maintenance of AI/ML model cards, AI system runbooks, and AI risk assessment documentation.
- Assist with data collection supporting AI model performance monitoring dashboards.
- Support algorithmic impact assessments and AI governance reporting.
- Review documentation for accuracy, consistency, and completeness.
Required Qualifications
- 4+ years of relevant professional experience in business process analysis, process improvement, governance support, management analysis, or a related discipline.
- Bachelor’s degree in Information Systems, Business Administration, or a related field.
- Experience developing process documentation, workflows, procedures, or governance artifacts.
- Experience collecting, organizing, and analyzing operational or process-related data.
- Strong analytical, organizational, technical writing, and communication skills.
- Proficiency with Microsoft Office and process-mapping or documentation tools.
Desired Qualifications
- ITIL Foundation or Lean Six Sigma Green Belt preferred.
- Experience supporting AI/ML governance, responsible AI, or technology risk-management activities.
- Familiarity with model cards, AI system runbooks, algorithmic impact assessments, or AI risk documentation.
Experience supporting performance dashboards, governance metrics, or process-improvement initiatives.
Secret clearance eligibility required for the position.
Salary Range: $59,000 – $123,000