Business Risk and Controls Manager- Commercial Payments and Deposits

Position Summary

The Business Risk and Controls Manager is responsible for developing and maintaining treasury management, payments, and deposits business risk processes to minimize the organization's exposure to regulatory criticism, reputational harm and financial risk of loss. This position serves as the business line’s risk management subject matter expert for a variety of payment products and processes, industry rules, standards, and best practices. The Business Risk and Controls Manager also provides end-to-end consultative advice across treasury management and payments processes to manage a variety of risk and compliance topics.

Duties & Responsibilities

• Assess controls frameworks throughout both the commercial payments business line as well as FirsTech/Busey Payments; coordinate improvement plans to address gaps or weaknesses identified
• Provide guidance on control improvements to ensure control design objectives adequately mitigate risks identified in an operationally efficient manner
• Provide recommended solutions to resolve findings or deficiencies; implement monitoring to prevent reoccurrence after findings are remediated
• Collaborate with business line staff to develop risk-based control testing standards to evaluate the design and operating effectiveness of controls; includes sample testing, end-to-end process reviews, and establishing key metrics and indicators
• Develop end-to-end risk management reporting to inform management and oversight bodies of the direction of risk as identified through client composition, transaction types/volumes, and monitoring of third-party originators, ACH/RDC returns, credit reviews, fraud events/losses, etc
• Provide direct assistance to business lines in support of fulfilling enterprise-wide efforts to identify, assess, measure, monitor, and report risk; when levels of risk are outside of appetite, assist in implementing mitigating controls to reduce risk levels; includes annual risk assessments
• Serve as a liaison between the business line and second line of defense to ensure appropriate coordination on changes in law, rules, and regulation by translating the regulatory impact into the business lines’ operations. Ensure the business line operates in compliance with regulatory agencies and bodies that oversee payments as well as internal policies and standards
• Support change management processes necessitated by the impact of new products and services, new standards or technologies, new or changing rules or regulations
• Assist in establishing and maintaining process documentation that supports both consistency and continuity of operations, identifies interdependencies, and serves as evidential documentation for internal and external assessors and auditors
• Create and maintain reporting that captures the status of a variety of risk and compliance projects and initiatives to keep business line staff and management, credit partners and second line partners informed about first line priorities and progress
• Assist and support Treasury Management, Deposits, and FirsTech/Busey Payments projects as needed

Education & Experience

Knowledge of:

• Strong oral and written communication skills; can adapt communication and presentation style to fit various audiences
• In-depth and up-to-date knowledge of treasury management industry rules and standards, as well as banking laws and regulations specific to payment and deposit activities
• Design and documentation of procedures and controls that promote consistent, repeatable, and auditable processes

Ability to:

• Develop new procedures and approaches to remediate a variety of issues and findingsDevelop testing and quality review programs and related metrics to measure effectiveness of business processes
• Problem-solve by making sound and timely recommendations or decisions to keep forward progress; is discerning and applies situational knowledge to determine appropriate action or escalation
• Identify process efficiency and automation opportunities to strengthen control effectiveness
• Establish routine, relevant and actionable risk reporting suitable for a variety of audiences
• Establish and maintain collaborative partnerships at all levels throughout the organization; facilitate cooperation between process leaders when conflicting views and priorities arise
• Work with a high degree of independence

Education and Training:

• Bachelor’s degree or the equivalent combination of education and experience; Business or Finance degree preferred
• 8-10 years’ experience in financial services with experience with commercial payments and/or deposit products and services, payment collection and aggregation products and service knowledge a plus
• Large-bank experience (> $10B) and current AAP (Accredited ACH Professional) certification preferred
• Proficiency in Microsoft Office Suite required, Smartsheet, PowerBi and other project and reporting tool experience preferred

Every day, our associates live Busey’s core values, doing better business, building stronger relationships and creating thriving communities, while delivering meaningful value to shareholders.

Compensation and Benefits

Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance.

(Base Pay Range: $98,000 - $140,000/year)

Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being—now and in the years to come—are important to us. Busey’s Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information.

Equal Opportunity

Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey’s commitment of delivering extraordinary excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey’s Equal Opportunity Employment.

Unsolicited Resumes

Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.