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egua.fa.us2.oraclecloud.com/CX

Business Solution Architect

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Position Summary

We are looking for a dynamic Business Solution Architect to join our team. This role is ideal for someone with a strong financial background, an understanding of technology ecosystems, and a passion for driving innovation through data-driven solutions. The successful candidate will work cross-functionally across multiple lines of Conduent’s commercial business to design and implement solutions that deliver measurable value to clients, aligning with market trends and organizational strategy.

Key Responsibilities

  • Lead the design and development of scalable business solutions tailored to both general and client-specific needs.
  • Analyze financial data, identify trends, and provide actionable insights to inform business strategy and solution design.
  • Leverage a solid understanding of technology platforms and systems to collaborate effectively with technical teams.
  • Engage in high-level negotiations and build trusted relationships with stakeholders at all organizational levels.
  • Interpret complex internal and external business challenges and recommend best practices for continuous improvement.
  • Support implementation phases, ensuring delivery is aligned with budget, timeline, and customer expectations.
  • Promote a data-driven culture by applying advanced analytical thinking to guide strategic decision-making.
  • Drive change and innovation through understanding Conduent’s organizational dynamics and interdepartmental workflows.

Required Qualifications

  • Bachelor’s degree in business, Finance, Computer Science, Engineering, or a related field or equivalent experience.
  • Proven experience in business architecture, solution development, or product strategy roles.
  • Strong financial acumen and comfort working with large data sets and complex numerical analysis.
  • Technological literacy and ability to understand and communicate in IT-related language (systems, APIs, compute, network, storage and security architecture).
  • Demonstrated success in stakeholder engagement, conflict resolution, and negotiation.
  • Strong interpersonal and communication skills, with the ability to positively influence diverse teams and groups.
  • Ability to work independently while managing multiple priorities across various functions.
  • Experience in the healthcare, legal and/or banking industry would be a plus.

Preferred Attributes

  • Experience working in matrixed, global organizations.
  • Familiarity with tools for data visualization, business modeling, and digital transformation.
  • Insight into market trends, customer needs, and industry regulations.

Functional Knowledge

  • Expands conceptual understanding in the field of expertise.

Business Expertise

  • Interprets business challenges and recommends best practices to improve products or services.

Impact

  • Impacts the achievement of customer, operational, project, or service goals.
  • Work is guided by functional policies.

Leadership

  • May lead functional teams or projects with moderate resource requirements, risk, and/or complexity.

Problem Solving

  • Guides others to solve complex problems.
  • Uses analytical thinking to exercise judgment and find innovative solutions.

Interpersonal Skills

  • Evaluates issues and solutions to provide the best outcome for the client and end-users.

Responsibility Statements

  • Develops strategies for new offerings for client needs.
  • Ensures the effective use and application of resources.
  • Assesses customer requirements and develops solutions to leverage the strengths of the company.
  • Supports the implementation of solutions to ensure client needs are met.
  • Ensures applicable services, operating procedures, and practices comply with industry standards and regulations.
  • Works closely with sales, practice, and delivery managers to establish capabilities and develop solution strategy and approach.
  • Proficient in market trends, best practices, and innovation.
  • Performs other duties as assigned.
  • Complies with all policies and standards.

Flexible Working

At Conduent, we value individuality and flexible working arrangements. In this role, you can expect:

Remote Work: Enjoy the flexibility of working from home while optimizing your work-life balance.

Skills

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