Business Solution Architect
Summary
Designs and oversees IT service solutions aligned with ITIL and risk-management frameworks, ensuring smooth cloud-based operations and service management.
Job Description for Business Solution Architect
· Sound knowledge of ITIL Processes
· Sound knowledge of Risk Management practices and frameworks
· Sound knowledge of Project lifecycle
· Strong operational skills (can run multiple streams of work) · Sound analytical and decision-making skills · Strong communication skills
· Strong knowledge on cloud related technologies.
· Service Management Practice Leads, Service Management (owners of Service Management Policies, Standards and Controls)
· Service Operations Managers, Service Management.