Business Solutions Analyst
We are looking for a highly analytical and customer-focused Business Solutions Analyst to drive successful software implementations, business process improvements, and solution delivery for our clients. This role is ideal for someone who enjoys problem-solving, working closely with stakeholders, and translating business requirements into practical technology solutions.
Key Responsibilities
- Gather, analyse, and document business requirements.
- Conduct workshops and engage with clients to understand business processes.
- Design and implement business solutions using Arch Enterprise.
- Collaborate with clients, IT teams, developers, and management.
- Facilitate solution testing, quality assurance, and user acceptance.
- Manage implementation projects and support change management initiatives.
- Deliver training and ongoing support to clients.
- Identify opportunities for process optimisation and innovation.
Requirements
✅ Grade 12 / N3 qualification
✅ IT Degree/Diploma with 3 years' experience, or 5 years' relevant technical experience
✅ Retail industry experience
✅ Strong analytical, problem-solving, and communication skills
✅ Experience gathering requirements and designing business solutions
✅ Ability to manage multiple projects and stakeholders
✅ Training and facilitation skills
✅ Knowledge of software development and project management principles
✅ SQL knowledge advantageous
Additional Requirements
- Valid South African ID
- Passport
- Driver's Licence
- Clean criminal record
- Reliable internet connectivity for remote work
- Backup power solution (UPS/Inverter) and backup laptop
What We're Looking For
We're seeking a collaborative professional who thrives in a fast-paced environment, takes ownership of outcomes, communicates effectively, and is passionate about delivering exceptional client solutions.
📧 Apply now and help shape business transformation through innovative technology solutions. 🚀