Business Solutions Designer

• Footscray location, with flexible, hybrid work arrangement
• Applications close 2 November 2026

About State Trustees

At State Trustees, we support Victorians from all walks of life with their financial and legal affairs, particularly during life's most important and challenging moments.

As a Victorian Government-backed organisation, we provide trusted services that help people plan, protect, and manage their affairs with confidence, ensuring peace of mind when it matters most.

About the Role

As a Business Solutions Designer at State Trustees, you'll collaborate with business stakeholders, project teams and technology specialists to understand needs and design practical, integrated solutions. You'll lead solution design from requirements gathering to implementation, balancing business needs, cost, risk and timelines to deliver technology solutions that improve operations and client outcomes.

Responsibilities

• Lead requirements gathering, analysis and solution design for technology initiatives
• Facilitate workshops with business and technical stakeholders to identify needs, options and solutions
• Develop solution options and design artefacts
• Translate business requirements into scalable, supportable and cost-effective solutions
• Lead and coordinate the delivery of technology solutions and enhancements
• Work with delivery teams through planning, testing, implementation and handover
• Provide advice on system enhancements and improvements
• Identify opportunities to simplify systems and improve processes
• Support the implementation and adoption of technology changes
• Build strong relationships with stakeholders, delivery teams and service providers

Skills and Experience

• Tertiary qualification in Information Technology, Business Management or related discipline, or equivalent experience
• Strong experience in business analysis, solution design or a similar technology role
• Strong analytical and problem-solving skills, with experience resolving complex challenges
• Demonstrated ability to translate business requirements into practical technology solutions
• Understanding of solution architecture concepts, including integration patterns, data flows, APIs, cloud technologies and enterprise applications
• Experience facilitating workshops and engaging business and technical stakeholders
• Experience across the system development life cycle
• Experience working in Agile environments and coordinating delivery activities
• Well-developed stakeholder management skills
• Understanding of system design, development, infrastructure and database concepts
• Excellent written and verbal communication skills
• Experience in financial services, digital systems, business process re-engineering or process improvement will be highly regarded, as will experience with Salesforce, Oracle, Azure DevOps, JIRA or similar platforms.

Employee Benefits

Our people's wellbeing is important, and we are proud to offer the following benefits:

• Career development
• Health and well-being programs
• Flexible working conditions
• Education assistance
• Purchased leave
• Employee assistance program
• Reward and recognition program
• Free Will preparation
• Retailer discounts
• Charitable workplace giving
• Employee social club

Click the Apply button to commence the application process.