Business Solutions Manager (Oracle Technical)
About the role
As an Oracle Cloud Technical Consultant, you will design, develop, and support integrations, reporting, and data extraction solutions across Oracle Fusion Cloud applications. Specifically, Oracle Integration Cloud (OIC), Oracle Cloud Infrastructure (OCI), BI Publisher (BIP), OTBI, BI Cloud Connector (BICC) and FBDI to enable seamless system integrations, analytics, and data movement. You will be the technical subject-matter-expert for Oracle Fusion technical applications and report to the Head of Business Solutions.
Key responsibilities
Application Systems Architecture & Design, Development, development/configuration of OIC interfaces and linkages with Treasury systems such as Kyriba, Payroll systems, banks, Oracle FCCS and commercial systems
BI Cloud Connector (BICC) extracts for data warehouse and downstream systems
BI Publisher (BIP) reports (RTF, Excel, bursting, scheduling)
OTBI dashboards, subject areas, and custom analyses for business users
OCI services such as Object Storage, Autonomous Data Warehouse (ADW), Compute, and Networking including monitoring of OCI resources, performance, and security configurations
Incident Management, Service Request and Change Management and ensure all incident tickets are managed and resolved within SLA for portfolio in scope
Serve as primary-in-charge technical person for Oracle ERP Cloud and its linkages with other external systems
Engage actively with users and manage business users and respective IT in accordance to agreed corporate IT governance
Adhere to IT Governance of Demand Management via Change Control Board, Standardize delivery Solutions Delivery Life Cycle and Service Delivery, Enterprise Architecture framework, Guidelines, Standards & Policies, Project Management standards
Regularly review risk exposure related to portfolio in scope and recommend corresponding control measures to mitigate risk pursuant to risk management principles, framework & process
Requirements:
Degree in Computer Science/ Information Technology
Minimum 10 years relevant experience in implementation, management and operations support of Finance systems, with a minimum of 5 years in Oracle Fusion
Hands-on experience in supporting an end-user environment, strong in solutions and service delivery processes
Strong interpersonal and stakeholder management skills
Ability to work with cross-functional, multi-disciplined teams
Well versed with project management methodologies
Experience working with business stakeholders and IT governance forum
Excellent communication and interpersonal skills to support a wide range of users
Self-motivated, detail-oriented, passionate and strategic thinker with a strong problem-solving aptitude
Certification in PMP. Certification in ITIL Foundation a plus