Business Support Analyst (9 months contract)

We are seeking a proactive and detail-oriented Business Support Analyst to support the leadership team in managing business operations, financial planning, governance and risk management activities within a professional corporate environment.

The role offers broad exposure to business management, operational controls, stakeholder engagement and project coordination. The successful candidate will work closely with senior management and cross-functional teams to enhance operational efficiency, support business initiatives and ensure the smooth running of day-to-day activities.

Key Responsibilities

Business & Operational Support

• Support senior management in executing business plans, operational priorities and departmental initiatives.
• Coordinate day-to-day business operations, ensuring processes are efficient and deliverables are completed within established timelines.
• Identify opportunities to streamline workflows, improve operational effectiveness and implement best practices.
• Coordinate management reporting, performance tracking and governance processes.
• Provide business and administrative support for departmental planning, operational reviews and special projects.

Financial & Resource Management

• Assist with budgeting, financial planning, expenditure tracking and cost management.
• Analyse operational costs and identify opportunities to improve cost efficiency and resource utilisation.
• Monitor departmental resource requirements and coordinate related planning activities.
• Liaise with internal stakeholders on finance, procurement, vendor management and other business support matters.

Governance, Risk & Controls

• Support the implementation and monitoring of operational risk management procedures and internal controls.
• Ensure business processes comply with applicable regulatory requirements, internal policies and governance standards.
• Identify operational issues and potential control gaps, and coordinate follow-up actions to address them.
• Assist with audit requests, regulatory reviews and the timely closure of outstanding findings.
• Maintain accurate documentation, records and management reports to support effective oversight.

Stakeholder & Project Coordination

• Work closely with stakeholders across Finance, Human Resources, Risk, Compliance, Procurement, Technology and other business functions.
• Coordinate cross-functional initiatives to ensure alignment with business priorities and delivery timelines.
• Support the management of external service providers and periodic service reviews.
• Participate in process improvement initiatives, new projects and change management activities.
• Prepare reports, presentations and business communications to facilitate management decision-making.

Team Collaboration

• Build effective working relationships with internal stakeholders and senior management.
• Promote collaboration, consistent processes and continuous improvement across the function.
• Take ownership of assigned tasks and initiatives, resolving operational issues independently where appropriate.

Requirements

• Degree in Business Administration, Business Management, Finance, Operations Management or a related discipline.
• Approximately 2–5 years of experience in business support, operations, project coordination or business management.
• Experience in a financial institution, professional services firm or other structured corporate environment would be advantageous.
• Basic understanding of budgeting, operational controls, governance and business processes.
• Proficiency in Microsoft Office applications, particularly Excel, PowerPoint and Word.

Key Competencies

• Strong organisational, analytical and problem-solving skills.
• Excellent attention to detail and ability to manage multiple priorities within tight deadlines.
• Good communication and stakeholder management skills, with the confidence to engage different levels of management.
• Proactive, resourceful and able to take ownership of tasks through to completion.
• Sound judgement and ability to handle confidential and commercially sensitive information with discretion.
• Strong time management and project coordination skills.
• Adaptable, collaborative and comfortable working in a fast-paced environment.

Company Reg No.: 201131609D | License No.: 24S2411 | Reg No:R21102223 | Goh Choon Mui