Business Support Partner, Metabolic Diseases

Business Operations & Process Excellence

• Support the Business Unit Director in defining and implementing efficient ways of working, processes, and operating models.
• Identify inefficiencies and proactively propose improvements in business workflows.
• Ensure smooth coordination of cross-functional activities across Medical, Marketing, Commercial, and PACE teams.
• Track key activities and milestones, ensuring execution on time and with quality.

Governance and Compliance

• Ensure all business activities (events, HCP engagements, vendors) are fully compliant with internal policies and external regulations.
• Coordinate and monitor documentation workflows (contracts, approvals, documentation archiving) ensuring completeness and audit readiness.
• Act as a key interface with Compliance, Legal, and Finance teams to ensure proper execution of processes.
• Maintain structured and traceable documentation across systems and shared platforms.

Vendor & External Partner Management

• Support end-to-end management of external vendors (agencies, event providers, suppliers).
• Ensure alignment between business needs, budgets, and contractual requirements.
• Support contract preparation, follow-up, and documentation in collaboration with internal stakeholders.
• Monitor execution and ensure quality delivery of services.

Events & Project Coordination

• Support the operational organization of events (advisory boards, congresses, internal meetings, trainings) when needed.
• Ensure all logistical, contractual, and compliance aspects are properly managed.
• Coordinate cross-functional inputs and timelines for successful delivery.

Advanced Administrative & Coordination Support

• Manage complex calendars, travel planning, and logistics aligned with business priorities.
• Coordinate internal and external communications when needed.
• Provide support to cross-functional teams on administrative and operational needs.

Required

• Degree in Business Administration, Law or related field
• 5+ years of experience in a similar role (Business Support, Executive Assistant, Operations or Project Coordination)
• Experience in pharmaceutical environment
• Strong organizational skills and ability to manage multiple priorities
• Experience supporting complex activities (events, vendors, projects)
• High attention to detail, especially in documentation and compliance processes
• Proficiency in Microsoft Office (Excel, PowerPoint, Outlook)
• Fluent in English and Spanish

Desired

• Experience supporting senior leadership (Director / BU Head level)
• Exposure to cross-functional teams (Medical, Marketing, Commercial)
• Experience managing compliance-heavy activities (HCP interactions, events, contracts)
• Strong business mindset and proactive approach
• Ability to improve processes and ways of working
• Experience in vendor and event management in pharma