Business System Administrator

Summary

The Business Systems Administrator serves as a strategic partner between the Information Systems & Technology (IST) and Acuity Departments, providing organizational leadership, driving the alignment of business processes, technology solutions, and operational objectives across the enterprise. The Business Systems Administrator operates as a senior individual contributor who collaborates closely with executive leadership, department leaders, clinical staff, operational teams, vendors, and technical resources to evaluate business needs, define technology solutions, lead projects, improve workflows, and ensure technology investments deliver maximum organizational value.

Key Responsibilities

? Serve as the primary liaison between business stakeholders and the Information Systems & Technology (IST) Division, fostering strong partnerships and aligning technology initiatives with organizational objectives.

? Understanding business needs to evaluate current tools to meet needs, while identifying opportunities to expand the software and service portfolio to meet emergent business needs.

? Serve as the business and operational owner for assigned enterprise applications and technology platforms, leading application administration, optimization, governance, vendor coordination, performance monitoring, and lifecycle management to ensure systems align with organizational objectives, operational requirements, and regulatory standards.

? Lead application upgrades, testing, release management, adoption initiatives, and change management activities to maximize business value and user engagement.

? Participate in technology evaluations, vendor assessments, solution selection activities, and implementation planning efforts to ensure alignment with business needs and organizational strategy.

? Provide advanced application support, perform root-cause analysis for complex operational and system issues, and collaborate with infrastructure, cybersecurity, data, and support teams to ensure reliable and effective technology delivery.

? Promote knowledge sharing, stakeholder engagement, collaboration, and a culture of continuous improvement across departments and functional teams.

? Other duties as assigned by the division and company leadership.