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Business System Analyst (Payment Acceptance Platform / Acquiring / Merchant Lifecycle)

Summary

Designs and implements acquiring solutions for merchant services, covering onboarding, transaction processing, fraud prevention, and integrations with payment ecosystems like Visa/Mastercard. Focuses on ISO8583/ISO20022 messaging, dispute resolution, and merchant lifecycle management.

CAPCO POLAND

We offer a flexible collaboration model based on a B2B contract, with the opportunity to work on innovative AI and automation initiatives for leading financial institutions.

Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are passionate about helping our clients succeed in an ever-changing industry.

We are also:

  • Experts in banking and payments, capital markets, wealth and asset management.
  • Focused on maintaining our nimble, agile and entrepreneurial culture.
  • Committed to growing our business and hiring the best talent to help us get there.

THINGS YOU WILL DO

As a System Analyst, you will support the design and delivery of strategic transformation initiatives within the Payment Acceptance Platform domain. You will work closely with business stakeholders, architects, developers, operations teams and payment scheme representatives to analyze, design and implement acquiring solutions supporting merchant services.

The role focuses on the full merchant lifecycle, including merchant onboarding, acquiring transaction processing, clearing and settlement, merchant funding, disputes, fraud prevention, digital payments and integrations with the wider payment ecosystem.

Main Duties

  • Gather, analyze and document business and system requirements for the Payment Acceptance Platform.
  • Prepare business and system analysis documentation, interface specifications, process flows and data mappings.
  • Analyze merchant onboarding, merchant lifecycle and merchant hierarchy processes.
  • Support initiatives related to acquiring transaction processing, clearing, settlement and merchant funding.
  • Analyze merchant accounting rules, fee calculation processes and reconciliation requirements.
  • Analyze dispute and chargeback processes across the acquiring lifecycle.
  • Support fraud prevention and digital payments initiatives.
  • Analyze integrations between the Payment Acceptance Platform and surrounding banking and payment systems.
  • Prepare and review ISO8583 and ISO20022 message mappings.
  • Support EMV-related initiatives and payment security requirements.
  • Prepare test scenarios, acceptance criteria and support SIT, UAT and production deployments.

REQUIREMENTS

  • Minimum 5 years of experience as a System Analyst, Business-System Analyst, Solution Analyst or similar role within banking, payments, fintech or acquiring.
  • Strong understanding of the end-to-end acquiring process.
  • Experience with merchant lifecycle management and merchant onboarding.
  • Knowledge of clearing, settlement, merchant funding and reconciliation processes.
  • Understanding of merchant accounting principles and fee calculation.
  • Experience with disputes, chargebacks and fraud management.
  • Knowledge of digital payments and e-commerce.
  • Familiarity with Visa, Mastercard, American Express and BLIK.
  • Understanding of Single Message and Dual Message processing.
  • Knowledge of ISO8583 and ISO20022.
  • Experience preparing analysis documentation, interface specifications and test scenarios.
  • Strong analytical, communication and stakeholder management skills.
  • Fluent English and Polish.

Nice to Have

  • Knowledge of EMV.
  • Experience with Merchant Portal / Acquirer Portal solutions.
  • Understanding of PCI DSS and payment security.
  • Experience supporting certification projects with payment organizations.

ONLINE RECRUITMENT PROCESS STEPS

  • Screening call with the Recruiter
  • Competencies interview with Capco Hiring Manager
  • Client interview
  • Feedback / Offer

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What this application asks

greenhouse

First Name, Last Name, Email, Phone, Resume/CV, Location

  • LinkedIn Profile optional
  • Are you authorized to work in the country in which you’re applying? choose one
  • Capco Job Candidate Privacy Notice Acknowledgement choose one
  • Do you know anyone or are you related to anyone who works at Capco?
  • Were you referred to this role by a current Capco Employee? If yes, please confirm the employee’s Capco email address. choose one
  • Capco employee email address
  • Reasonable Adjustments choose one
  • Reasonable adjustment details.
  • What are Your salary expectations? (PLN) written answer
  • What is Your notice period?
  • What is Your preferred type of contract? choose any
  • How did you hear about this role? choose one
  • Can you describe your experience with acquiring solutions? Which parts of the merchant lifecycle have you worked on, from onboarding to settlement? written answer · optional
  • Tell us about a project where you analyzed or implemented changes within a Payment Acceptance Platform. What was your role and what were the biggest challenges? written answer · optional
  • How would you explain the difference between authorization, clearing, settlement, merchant funding, and chargebacks? How do these processes interact? written answer · optional
  • What types of documentation do you typically prepare as a System Analyst? Can you provide an example of how you translated business requirements into technical specifications? written answer · optional
  • Describe a situation where business stakeholders and developers had different expectations regarding a payment solution. How did you help them reach a common understanding? optional

See also